Business Operations Manager

Project Management Institute - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Business Operations Manager at PMI is responsible for overseeing the department's budget, forecasting, and reporting. This role involves managing a team of subject matter experts in exam content development and requires effective collaboration with stakeholders, vendors, and finance teams to ensure alignment with budget plans and actuals.

Responsibilities

• Manage the department budget and forecasting and reporting.
• Oversee a team of subject matter experts responsible for exam content development.
• Collaborate cross-functionally and communicate with stakeholders regarding budget plans and actuals.
• Negotiate agreements for services or relationships that align with organizational objectives.
• Execute multiple projects and manage teams in an agile, customer-centric environment.

Requirements

• Bachelor's degree in business, project management, or a related area required; MBA or master's degree strongly preferred.
• PMP Certification desirable.
• Minimum of 5 years of experience in a managerial role; experience in a global organization is beneficial.
• Strong attention to detail, time management, and organizational skills.
• Excellent judgment with the ability to independently solve problems and make decisions with minimal supervision.
• Ability to think strategically and tactically, developing and executing detailed plans.
• Proficiency in English, the business language for PMI.
• Strong relationship management skills with a track record of positive long-term relationships.
• Excellent communication, collaboration, presentation, and negotiation skills.

Nice-to-haves

• Experience in a global organization.
• Demonstrated ability to negotiate toward beneficial outcomes.

Benefits

• Excellent total package with compensation and benefits based on geographic location.
• Skill development opportunities for professional growth.
• Access to a global network for enriching professional experience.
• Flexible options to balance work and personal time.
• Award and bonus opportunities.