Business Operations Specialist

Raytheon Technologies - Andover, MA

Full-time - Mid Level

Remote - Andover, MA

Computer and Electronic Product Manufacturing

About the position

The Business Operations Specialist at Raytheon plays a crucial role in supporting acquisition processes and enhancing operational efficiencies within the Supply Chain Operations, Systems, and Tools team. This position requires a proactive approach to problem-solving and strong relationship-building skills to effectively collaborate across various functions and develop user-focused solutions. The specialist will be instrumental in the sustainment and development of acquisition tools, ensuring that internal customers receive clear and actionable support.

Responsibilities

• Drive key processes to successful completion, supporting aggressive internal schedules and delivery goals
• Serve as a resource for internal teams, managing and optimizing supply chain systems with a focus on user needs
• Use critical thinking and a proactive approach to solve complex problems independently, translating technical scenarios into clear, actionable steps for end users
• Identify and manage risks and opportunities that impact internal customers
• Seek continuous improvement opportunities within supply chain processes, introducing efficiencies to improve the user experience
• Collaborate across the supply chain value stream—including quality, logistics, MPM, finance, production control, accounts payable, and contracts—to develop user-focused solutions
• Develop and implement Acquisition tools within cross-functional teams, focusing on ease of use and practical application
• Identify standard work and automation opportunities within existing systems
• Define requirements, coordinate updates, conduct user acceptance testing, and manage change communications
• Provide system support, act as a system administrator, and create training materials

Requirements

• Experience using SAP
• Proficiency in Microsoft Excel and PowerPoint

Nice-to-haves

• Typically requires a university degree or equivalent experience and minimum 5 years relevant experience, or an advanced degree in a related field and minimum 3 years relevant experience
• Previous experience in Aerospace & Defense, subcontract management, or procurement
• Familiarity with FAR/DFAR regulations
• Experience collaborating across all organizational levels and interfacing with external customers

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Long-term disability
• 401(k) match
• Flexible spending accounts
• Flexible work schedules
• Employee assistance program
• Employee Scholar Program
• Parental leave
• Paid time off
• Holidays