Business Operations Sr. Analyst: NY, NY ONSITE

$76,500 - $90,000/Yr

CBRE - New York, NY

Full-time - Mid Level

New York, NY

Real Estate

About the position

As a CBRE Operations Management Sr. Analyst, you will provide advanced operational and administrative support to the department, focusing on the efficient management of office and client services across multiple locations. This role involves coordinating various staff functions and operations to align with the organization's strategic goals, ensuring the implementation of national operational strategies, and managing day-to-day activities in collaboration with local senior management.

Responsibilities

• Manage day-to-day Office and Client Services activities for defined business lines in local and/or multiple offices.
• Act as a business partner for efficient and strategic operations through continuous review and improvement of processes.
• Handle day-to-day issues as they arise and set achievable goals linked to organizational objectives.
• Manage team and activities related to office services operations including facilities, vendor management, and special events.
• Oversee facilities projects including maintenance, relocations, and new construction, working with project management teams.
• Manage employment activities including recruitment, onboarding, training, and performance management.
• Provide guidance to supervisors regarding employee performance and operational activities for client services teams.
• Collaborate with local Marketing Manager and corporate marketing for effective service delivery and public relations.
• Support local offices in accounting and finance activities including budgeting and forecasting.
• Ensure compliance with Real Estate and Business licensing processes.

Requirements

• Bachelor's degree (BA/BS) required; combination of experience and education may be considered.
• Minimum of 6 years of related experience including 4 years of management experience.
• Experience managing office operations in a customer-focused service firm with a multi-location structure is preferred.
• Knowledge of real estate terminology is preferred.

Nice-to-haves

• Experience in facility management or project management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.

Benefits

• Comprehensive benefits program supporting mental, physical, emotional, and financial health.
• Career development tools and training opportunities.
• Diversity, equity, and inclusion initiatives.