Business Process Analyst - Finance Transformation
CVS Health - Phoenix, AZ
posted 15 days ago
About the position
The Business Process Designer (Analyst) will be a member of the Optimization team within the Process Excellence & Innovation Team and will focus on improving the efficiency and effectiveness of processes across CVS. This role will drive engagement with internal finance business partners with the intent of bringing together process improvement, reengineering, automation, and other capabilities. Candidates looking to fill this role would need to support, enable, and execute a greater level of digital optimization, while also streamlining processes to ultimately bring meaningful and tangible business outcomes to CVS Health. The ideal candidate will embrace an innovative mindset, be ready, and able, to relentlessly seek best practices and technologies. Additional, they will be expected to make immediate impact to reduce process complexity, increase process efficiency, and enable speed of operational processes. They will possess strong and wide spread domain knowledge of financial processes specific to the HealthCare and Insurance spaces.
Responsibilities
- Comprehend process flows and complex data sets, and identify optimization opportunities in a short time-frame
- Manage multiple projects simultaneously, learn on the fly to understand and solve new problems and adjust priorities as needed to meet deadlines
- Document current-state process flows, design and execute future state solutions for Finance and Accounting business processes
- Translate business requirements into functional requirements for implementation of process and automation solutions
- Work collaboratively and effectively in a matrixed team environment
- Influence stakeholders without authority
- Communicate effectively in a manner that is clear, logical, and consistent both verbally and written
- Generate enthusiasm, commitment, and alignment
- Prepare materials and presentations with a high degree of accuracy under tight deadlines
Requirements
- 2+ years experience minimum in documenting and analyzing business processes
- Expertise identifying process waste
- Expertise reengineering business processes
- Expertise in scoping, defining, planning, mapping, requirements writing, and executing projects in a matrix business environment
- Problem solver with strong analytical and quantitative orientation
- Charismatic relationship builder able to influence at executive level
- Proactive, planful, and result-driven with highest level of attention to detail
- Effective communicator with strong verbal and written presentation abilities
- Proficient in MS Word, Excel, Visio, Access, PowerPoint, SharePoint, Jira, Power BI, and SQL
- Ability to discover/seek/gather/understand documentation of business process knowledge related to projects
- Ability to work individually, think critically, and problem-solve with little direction
Nice-to-haves
- Six Sigma Yellow Belt Certification or higher
- LEAN training and/or certifications
- Agile SDLC training and/or certifications
- Project Management training and/or certifications
- Knowledge of robotic process automation
- Knowledge of change management
Benefits
- Full range of medical, dental, and vision benefits
- 401(k) retirement savings plan
- Employee Stock Purchase Plan
- Fully-paid term life insurance plan
- Short-term and long-term disability benefits
- Numerous well-being programs
- Education assistance
- Free development courses
- CVS store discount
- Discount programs with participating partners
- Paid Time Off (PTO) or vacation pay
- Paid holidays throughout the calendar year
