Business Process Analyst I

Ardent Management Consulting

Full-time - Entry Level

Professional, Scientific, and Technical Services

About the position

Ardent is seeking a Business Process Analyst, Level I, to provide technical and subject matter expertise in financial and workforce modeling, business transformation, advanced data analytics, and strategy. This hybrid/remote position is based in the Washington, DC area and focuses on establishing and implementing new business processes, enhancing hiring processes, streamlining information flow, and re-envisioning accreditation processes to support mission-critical programs.

Responsibilities

• Lead or be a member of a team of analysts applying process improvement and transformation principles to increase efficiency in financial and operations management.
• Assess process performance in complex environments involving financial, staffing, and operational processes.
• Utilize tools and techniques relevant to process assessment, including Continuous Process Improvement and Six Sigma.
• Coordinate between multiple project teams to ensure integration of reengineering efforts.
• Facilitate meetings to develop clear statements of quantifiable goals and metrics.
• Direct requirement collection and refinement efforts through interviews and focus groups.
• Ensure proposed process improvements align with strategic objectives and comply with regulations.
• Conduct organizational studies and prepare manuals to assist management in improving operations.
• Develop and interpret cost analysis and budget plans, and present briefings to senior management.
• Support the design and implementation of new or enhanced business processes.

Requirements

• Bachelor's Degree
• 3-7 years of relevant experience
• Proven experience with process improvement frameworks, particularly Lean Six Sigma and Continuous Process Improvement.
• Strong skills in transaction flow analysis, risk assessment, and quality assurance.
• Familiarity with process mapping tools like Microsoft Visio or IBM Blueworks.
• Demonstrated ability to analyze and improve processes within complex environments.
• Previous experience coordinating multiple project teams for process improvement initiatives.
• Skilled in facilitating meetings to clarify objectives and collect requirements.
• Background in creating and interpreting cost analyses and budget plans.
• Experience in designing practical implementation plans for process improvements.

Nice-to-haves

• Active CBP Clearance

Benefits

• Highly competitive benefits
• Professional development opportunities
• Flexible work environment
• Exceptional company culture that embraces innovation and collaboration