Business Process Analyst II - Wastewater

$73,689 - $95,796/Yr

The City Of Fort Worth - Fort Worth, TX

Full-time - Mid Level

Fort Worth, TX

10,001+ employees

About the position

The Business Process Analyst II - Wastewater position at the City of Fort Worth is crucial for the daily operations of the Wastewater Department's Field Operations Division, which operates 24/7. This role focuses on analyzing and validating data from various IT systems to optimize operations and support asset reliability. The analyst will serve as a technical liaison, coordinating with IT and other departments to improve business processes and ensure efficient utilization of software systems.

Responsibilities

• Analyze, interpret and report data utilizing business intelligence software.
• Create simple and complex reports and application dashboards to leverage system capabilities.
• Generate and maintain basic/standard and complex reports using MS Office tools and SQL or other database products.
• Perform data mining across multiple software systems (Maximo, GIS, SCADA) to validate data and improve business processes.
• Conduct simple and complex data analysis to optimize current business processes.
• Perform quality control and assurance of multiple data sets to ensure accuracy for reports to management and regulatory agencies.
• Interpret department business needs and translate them into application and operational requirements.
• Consult with other departments and outside vendors to suggest improvements to current software programs.
• Test and troubleshoot programs for reliability and provide end-user training on multiple software systems.
• Serve as a technical and systems liaison to other departments and outside vendors.
• Consult with the IT department to design and document basic workflows for proper application/user interface.
• Provide training to end-users on new systems and troubleshoot related software.

Requirements

• Bachelor's degree in Business Administration, Public Administration, or related field.
• Four years of business experience and business analysis experience, including analyzing and interpreting data from multiple software programs.
• Valid driver's license.

Nice-to-haves

• Two or more years of supervisory experience.
• Five years of increasingly responsible experience in water utility field construction, maintenance, repair, or operational activities.
• Possession of a TCEQ Water Class C License.
• Experience in reading and reviewing plans.
• Proficiency in Business Process Mapping.

Benefits

• 11 Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Pension Plan
• Professional Development Opportunities