Business Process Analyst III

Williams - Houston, TX

Full-time - Mid Level

Remote - Houston, TX

Utilities

About the position

As a Business Process Analyst III at Williams, you will play a crucial role in identifying and analyzing business processes to develop both short and long-term solutions aimed at improving performance and facilitating organizational change. This position involves testing and implementing new software applications, providing technology and process consultation, and utilizing data analytics tools to meet business needs. Collaboration with various levels of the organization is essential for success in this role, which offers opportunities for personal and professional growth within a supportive environment.

Responsibilities

• Analyzes existing business processes and assists with developing sustainable, repeatable, and quantifiable business process improvements.
• Assists with process improvement opportunities, researches, and develops operational standards and procedures focusing on enhanced safety, increased efficiency, and reduced costs.
• Applies data analysis and technological skills to fulfill data analysis requests, produce metric reports, and support business decisions using data.
• Collaborates with multiple company partners to ensure organizational alignment and project success.
• Assists in the development of change management activities.
• Other duties as assigned.

Requirements

• Bachelor's degree in Business, Engineering, or related major and five (5) years of experience OR High School Diploma/GED and seven (7) years' experience in data analysis, project management, process improvement, or other related experience.
• Demonstrates excellent organizational/interpersonal skills and prioritizes safety.
• Proficiency in Microsoft Office Applications and PC skills.
• Proven ability to lead large group discussions that drive decisions on standard processes and procedures.
• Experience collaborating with internal subject matter experts to update and refine existing company standards.

Nice-to-haves

• Proficiency with analytics languages (i.e. SQL, Python, etc.) and platforms (i.e. Power BI, Microsoft Access, Oracle, etc.).
• Proficiency with process mapping and value stream mapping.

Benefits

• Competitive compensation
• Annual incentive program
• Hybrid work model - one work from home day each week for most office-based roles
• Flexible work schedule for most field-based roles
• 401(k) with company matching contribution and a fixed annual company contribution
• Comprehensive medical, dental, and vision benefits
• Generous company-paid life insurance and disability benefits
• Consumer-driven health plan option with potential for a generous company contribution to a Health Savings Account
• Healthcare and Dependent Care Flexible Spending Accounts
• Paid time off, including floating and company holidays
• Wellness Program with annual rewards
• Employee stock purchase plan
• Robust employee learning and development
• High internal mobility (we promote from within)
• Parental leave (up to 6 weeks for each parent)
• Fertility coverage and adoption benefits
• Domestic partner benefits
• Educational reimbursement
• Non-profit donation matching contributions and time off to volunteer
• Employee resource groups
• Employee assistance programs
• Technology to make work more productive and collaborative
• Regular employee engagement surveys and feedback processes