Business Process Analyst
$98,800 - $104,000/Yr
Insight Global - Stamford, CT
posted 19 days ago
Full-time - Mid Level
Stamford, CT
Administrative and Support Services
About the position
The Business Process Analyst will join the Customer Operations organization within the Business Integration team at a large telecommunications company in Stamford, CT. This role focuses on supporting the organization's strategy for mobile and cable programs by mapping processes, ensuring documentation aligns with team goals, and collaborating with other analysts on project roadmaps. The analyst will also be responsible for ensuring reporting accuracy using MicroStrategy and aligning strategies post-process launches.
Responsibilities
- Collaborate with other analysts on new project roadmaps to understand metrics.
- Ensure reporting accuracy using MicroStrategy.
- Map out processes and ensure documentation aligns with team goals.
- Support the organization's strategy for mobile and cable programs.
- Align strategies and solutions post-process launches.
Requirements
- 3+ years of Business Analyst experience.
- Strong experience with Business Process Management Notation (BPMN).
- Strong experience using MS Visio and Jira.
- Bachelor's Degree in a relevant field.
- Experience using MicroStrategy for reporting.
Nice-to-haves
- Lean Six Sigma Certification
Benefits
- Equal opportunity employer
- Diverse and inclusive work environment
