Business Process Analyst

$80,000 - $120,000/Yr

PG&E - Oakland, CA

Full-time - Entry Level

Hybrid - Oakland, CA

1,001-5,000 employees

Utilities

About the position

The Business Process Analyst role at PG&E focuses on evaluating and improving business processes, practices, and procedures within the Electric Engineering department. This hybrid position requires collaboration with peers and management to gather information, conduct root cause analysis, and develop training materials. The analyst will work on various projects and present findings to different audiences, contributing to the overall efficiency and effectiveness of electric engineering operations.

Responsibilities

• Communicates with peers and management inside and outside of the department exchanging ideas or gathering information.
• Determines data needs, collects data, selects from different analytical techniques to conduct root cause analysis and determine issues.
• Develops and delivers end-to-end process training materials.
• May participate on project teams.
• Performs research internally and externally and leads other Process Analysts or business clients in analyzing established processes, practices and procedures as directed.
• Performs root cause analysis on moderately complex processes selecting from various process report and data options.
• Understands business process needs and develops new reports, performs custom and ad-hoc reports working independently. Presents findings to various audiences.

Requirements

• Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience
• Job-related experience, 2 years

Nice-to-haves

• LSS-Lean Six Sigma Green Belt certification