AmTrust Financial Services - Cleveland, OH

posted 5 months ago

Full-time - Mid Level
Cleveland, OH
Insurance Carriers and Related Activities

About the position

The Business Process Management Engineer plays a crucial role in examining, improving, and streamlining business processes within an organization. This position involves leading the coordination and implementation of assigned projects, ensuring that they align with the company's mission, vision, and values. The ideal candidate will possess a solid understanding of various concepts, practices, and procedures within the field, relying on extensive experience and judgment to effectively plan and accomplish organizational goals. The Business Process Management Engineer will collaborate with key stakeholders to define and achieve these goals, ensuring that all processes are efficient and effective. In this role, the engineer will perform business process mapping, gather and analyze critical business data, and recommend improvements based on their findings. They will assess existing processes, workflows, and business needs to determine their effectiveness and identify areas for enhancement. Partnering with IT and business leadership, the engineer will capture the current state of operations and develop new processes that support both immediate needs and long-term strategic objectives. Additionally, they will support change management initiatives and identify business-specific processes that can be adopted across the organization. The Business Process Management Engineer will also lead the development of financial models and business cases for strategic planning, creating reports, visualizations, dashboards, and metrics to provide insights that support business decisions. This position requires a proactive self-starter who is comfortable in a fast-paced, entrepreneurial environment and possesses strong analytical skills to identify trends and insights that address business challenges. Excellent communication skills, both verbal and written, are essential, as is the ability to integrate detailed reports with expert knowledge to deliver actionable advice.

Responsibilities

  • Collaborate with key stakeholders to define and achieve organizational goals.
  • Perform business process mapping, gather, and analyze critical business data, and recommend improvements based on findings.
  • Assess processes, workflows, and business needs for effectiveness.
  • Partner with IT and business leadership to capture current state, and develop new processes that support immediate needs and long-term strategy.
  • Support change management initiatives.
  • Identify and recommend business-specific processes for broader organizational adoption.
  • Lead in the development of financial models and business cases for strategic planning.
  • Create reports, visualizations, dashboards, and metrics to provide insights and support business decisions.

Requirements

  • Proactive self-starter comfortable in a fast-paced, entrepreneurial environment.
  • Strong analytical skills with the ability to identify trends and insights to address business challenges.
  • Excellent communication skills, both verbal and written.
  • Ability to integrate detailed reports with expert knowledge to deliver actionable advice.
  • Experience collaborating with project stakeholders to understand objectives and KPIs and designing relevant reports and dashboards.
  • Team-oriented, open-minded, flexible, and keen on professional development.
  • Experienced in business requirement gathering, scope management, business process improvement, and system documentation.
  • Bachelor's degree required.
  • 2-5 years of project management or related experience.
  • Skilled in creating presentations and decks.

Nice-to-haves

  • Scrum / Agile experience is beneficial.
  • Background in the Insurance or Financial services Industry is an advantage.

Benefits

  • Medical & Dental Plans
  • Life Insurance, including eligible spouses & children
  • Health Care Flexible Spending
  • Dependent Care
  • 401k Savings Plans
  • Paid Time Off
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