Business Process Engineering Data Analyst

Analytic Services

Full-time

Ambulatory Health Care Services

About the position

The Business Process Engineering Data Analyst position at ANSER involves providing high-quality technical support and strategic recommendations to the Department of Defense's Office of the Chief Information Officer. The role requires analyzing business processes, gathering information from stakeholders, and ensuring that solutions meet business needs. The successful candidate will work collaboratively in a team environment, manage competing priorities, and monitor project deliverables to ensure timely completion.

Responsibilities

• Analyze data collected from evaluations of business processes to support recommendations for areas for improvement and develop solutions.
• Perform requirements analysis, document, and communicate the results.
• Gather critical information from meetings with various stakeholders and produce useful reports.
• Work closely with clients, technicians, and managerial staff.
• Ensure solutions meet business needs and requirements.
• Manage competing resources and priorities.
• Monitor deliverables and ensure timely completion of projects.
• Identify effective solutions for business software system issues.
• Evaluate system performance and identify issues.
• Monitor and troubleshoot new system modifications or changes.
• Provide recommendations on system issues.
• Use a variety of data analysis and tools to discover process and system issues.

Requirements

• Bachelor's degree in a related field/technical field.
• Top Secret/SCI clearance required at date of hire.
• A minimum of 10 years of experience in business analysis or a related field, including process improvements (e.g., six sigma, business process management, lean, etc.).
• Strong background in developing business process maps and analyzing potential improvements.
• Exceptional data analytical and conceptual thinking skills.
• Ability to work in a collaborative environment.
• Excellent interpersonal and communication skills.
• Strong understanding of various technologies.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, Visio, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• A history of supporting successful projects.