Business Process Project Manager

Hitachi - Raleigh, NC

Full-time

Remote - Raleigh, NC

Electrical Equipment, Appliance, and Component Manufacturing

About the position

Hitachi Energy is seeking a Business Process Project Manager to oversee and enhance business processes across factories in North America. This role involves tracking project deliverables, communicating project status, and planning future priorities, ensuring that all processes from quotation to warranty are effectively managed. The position requires collaboration with the factory BPO team to assess current business states and implement process improvements, while adhering to the company's core values of safety and integrity.

Responsibilities

• Support each factory BPO to assess current business state and define business priorities for process improvements.
• Track priorities improvement projects, action plans and report out collective progress across the HUB.
• Ensure business processes have been documented and assist in organizing, storing, and cataloging documentation for end user use.
• Document business enhancements and discuss them within the BPO community.
• Investigate and prioritize business requirements to define scope and objectives of the projects and prepare schedules, limitations, time, and desired results.
• Forecast priorities and help define strategy for process improvements.
• Provide communications to key stakeholders within the factories and HUB for clarity and transparency.

Requirements

• Bachelor's Degree and a minimum of 7-10 years of experience.
• Proven relationship-building and project management skills.
• Excellent written and verbal communication skills to negotiate resolutions of controversial issues.
• Demonstrated team orientation, motivation, and flexibility.
• Broad knowledge of manufacturing operations, business processes, business tools, and the flow of data.
• Strong analytical skills, initiative, and ingenuity to solve complex problems.

Nice-to-haves

• Experience with Value Stream Mapping and ERP systems.
• Knowledge of lean manufacturing concepts.

Benefits

• Equal Opportunity Employer (EOE)
• Support for career aspirations and opportunities for professional growth.