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The Business Process and Tool Support Manager at T-Mobile is an individual contributor role focused on designing, implementing, and deploying scalable and agile software solutions to meet customer requirements. This position involves collaborating with software, network, and systems engineers to ensure the deployment of applications in highly available environments, while also leading the architecture and design of various software components. The role requires solving complex problems and delivering simplified solutions to enhance service excellence within the Shared Services Organization of Finance, Procurement & Supply Chain.