Business Process & Tool Support Manager

$76,400 - $137,900/Yr

T-Mobile US - Overland Park, KS

Full-time - Mid Level

Overland Park, KS

10,001+ employees

Telecommunications

About the position

The Business Process and Tool Support Manager at T-Mobile is an individual contributor role focused on designing, implementing, and deploying scalable and agile software solutions to meet customer requirements. This position involves collaborating with software, network, and systems engineers to ensure the deployment of applications in highly available environments, while also leading the architecture and design of various software components. The role requires solving complex problems and delivering simplified solutions to enhance service excellence within the Shared Services Organization of Finance, Procurement & Supply Chain.

Responsibilities

• Develop software solutions; conduct tests and inspections; prepare reports and calculations.
• Supervise associate engineers on occasion.
• Define and utilize the building blocks, interactions, dependencies, and tools required to complete software and automation work.
• Collaborate with technical teams to deliver technical solutions and continuously learn new technologies.
• Write documentation on technology operations and contribute clear documentation for new code and systems used.
• Contribute to emerging technologies to deliver business goals and understand system protocols and data flows.
• Present new ideas to improve existing systems/processes/services utilizing new frameworks.

Requirements

• Bachelor's Degree in Computer Science or Engineering (Required)
• 4-7 years of technical engineering experience (Required)
• Effective communication skills to interact with non-technical groups (Required)
• Proficiency in Object-oriented programming (Required)
• Experience with C# (C sharp) (Required)
• Knowledge of SQL (Required)
• Experience with Visual Studio (Required)

Benefits

• 401(k)
• AD&D insurance
• Childcare
• Dental insurance
• Disability insurance
• Employee stock purchase plan
• Family leave
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays
• Paid parental and family leave
• Tuition assistance
• Short- and long-term disability
• Voluntary life insurance
• Pet insurance
• Mobile service & home internet discounts