Business / QA Analyst (Hybrid/NJ)

Proactive Staffing - Cherry Hill, NJ

Full-time

Cherry Hill, NJ

Administrative and Support Services

About the position

The Business / QA Analyst role involves supporting the production environment and assisting the development team in building additional features and integrations as part of a multi-year roadmap. The analyst will work closely with design teams, participate in UI/UX interviews, and ensure that business requirements are accurately gathered and understood before development begins. This position also includes responsibilities for organizing development sprints, handling support requests, and maintaining documentation throughout the project lifecycle.

Responsibilities

• Support the production environment and assist the team in building additional features and integrations.
• Organize and structure the development team's work and sprints.
• Wireframe features and enhancements with existing designs or a design team.
• Participate in UI/UX interviews with end users and business stakeholders.
• Scope out business requirements for new features and ensure all requirements are gathered before development begins.
• Evaluate data required for features and review API documentation for accuracy.
• Handle incoming support requests and assign tickets to the team.
• Organize development sprints and releases with the team.
• Prune backlog of tickets and prioritize fixes and feature work.
• Participate in knowledge transfer sessions with team members and vendors.
• Attend development team planning, status, and retrospective meetings.
• Create and maintain documentation related to the project.
• Participate in QA and testing phases.
• Update status and report progress to SOA.
• Track and report the work of the development team to estimate completion timelines.

Requirements

• Strong Agile/Scrum experience is required.
• Experience as a Scrum Master is a plus.