Cgh Technologies - Herndon, VA

posted 2 months ago

Full-time - Mid Level
Herndon, VA
Professional, Scientific, and Technical Services

About the position

CGH Technologies, Inc. (CGH) is seeking a Business/QA Analyst to join our dynamic team. This position plays a crucial role in understanding various projects and their associated business processes. The Business/QA Analyst will be responsible for gathering requirements, defining them into specifications, identifying and closing any requirement gaps, and collaborating with the technical team to divide and plan projects. Additionally, the analyst will assist in executing quality assurance processes to ensure that the final product meets the required standards. In this role, the analyst will analyze, validate, formulate, and document business, functional, and technical requirements. They will act as a liaison among business stakeholders and technical teams to elicit and communicate these requirements effectively. Conducting problem analysis to identify issues in current business and technical processes is also a key responsibility. The analyst will prepare clear documentation, including use cases and communication plans, to facilitate understanding among all parties involved. The Business/QA Analyst will be expected to understand technically complex projects, changes, and business processes. They will gather feedback and close any gaps found in the requirements and specifications. The role includes the creation and execution of QA test plans, assessing systems or processes for defects, gaps, or potential areas for improvement. The analyst will assist decision-makers in gathering information to make informed decisions and work with the business to analyze perceived problems or opportunities to assess business needs and determine requirements. Producing detailed, accurate, and effective documentation using appropriate tools and techniques is essential. The analyst will identify, write, and execute test cases based on the requirements and acceptance criteria, collaborating with developers on bugs and issues. They will create and manage test plans, ensuring timely completion in coordination with Application Development and Project Management. Regular monitoring of risks and making recommendations for resolution will be part of the responsibilities, along with ensuring compliance with business guidelines and mitigating risks related to analysis and quality of the assigned project or product being developed. The analyst will manage assignments by prioritizing tasks and adhering to deadlines to meet department objectives and individual performance metrics.

Responsibilities

  • Analyze, validate, formulate and document business, functional and technical requirements.
  • Liaise among business stakeholders and technical teams to elicit and communicate business, functional and technical requirements.
  • Conduct problem analysis to identify problems in current business and technical processes.
  • Prepare clear, business, functional and technical requirements, use cases, and communication plans.
  • Understand technically complex projects, changes, and business processes.
  • Gather feedback and close any gaps found on these requirements and specification.
  • Creation and execution of QA test plans.
  • Assess systems or processes for defects, gaps, or potential areas for improvement.
  • Assist decision makers in gathering information in order to make informed decisions.
  • Work with the business to analyze perceived business problems and/or opportunities in order to assess business needs and determine requirements.
  • Produce detailed, accurate and effective documentation using appropriate tools and techniques.
  • Identify, write, and execute test cases from the requirements and/or acceptance criteria, work with the Developers on bugs and issues.
  • Create and manage test plans, which includes working with Application Development, and Project Management to ensure that test plans are completed timely.
  • Review testing outcomes to ensure performance of technology meets expectations.
  • Regularly monitor risks and make recommendations for resolution.
  • Ensure compliance with business guidelines.
  • Mitigate risks related to analysis and quality of the assigned project or product being developed.
  • Manage assignments by prioritizing tasks and adhering to deadlines to meet department objectives and individual performance metrics.

Requirements

  • Minimum of 7+ years of experience as a business analyst, or experience in information technology projects or in data analysis or similar capacity.
  • Bachelor's Degree in information systems or a related field.
  • Manual testing experience with modern AJAX based web applications required.
  • Experience and understanding of Web Services (XML, WSDL, SOAP, REST, etc.).
  • Experience using formal defect tracking systems.
  • Experience with test automation tools (e.g. Mercury Quality Center, Mercury Quick Test Professional (QTP), Mercury Win Runner, Selenium).
  • Experience in developing software test plans and test results document.
  • Ability to work independently and be fully responsible for work results.
  • Experience in writing SQL queries.
  • Strong communication skills.
  • Strong interpersonal and presentation skills for interacting with the most senior levels of internal staff, management and clients.
  • Strong analytical and problem solving skills.

Nice-to-haves

  • U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for 3 or more years.

Benefits

  • Medical insurance
  • Dental insurance
  • Short- and long-term disability insurance
  • Life insurance
  • Commuter benefit
  • Flexible spending account
  • 401K
  • Paid holidays
  • Paid Time Off (PTO)
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