Business/QA Analyst

CGH Technologies - Herndon, VA

- Mid Level

Herndon, VA

Professional, Scientific, and Technical Services

About the position

CGH Technologies, Inc. (CGH) is a business solutions firm, specializing in Data Management, Software Engineering, and Business Intelligence solutions. Located within the Washington corridor, CGH has worked successfully with Government, Commercial and International sectors, providing management consulting, software development and facilities/infrastructure design, maintenance and program management support of large, complex operational environments and facilities security maintenance. CGH has an exciting opportunity for a Business/QA Analyst to join the CGH Team. This position is responsible for understanding projects and their associated business processes. They gather requirements, define them into specifications, identify and close any requirement gaps, work with technical team to divide and plan projects, and assist/execute quality assurance.

Responsibilities

• Analyze, validate, formulate and document business, functional and technical requirements.
• Liaise among business stakeholders and technical teams to elicit and communicate business, functional and technical requirements.
• Conduct problem analysis to identify problems in current business and technical processes.
• Prepare clear, business, functional and technical requirements, use cases, and communication plans.
• Understand technically complex projects, changes, and business processes.
• Gather feedback and close any gaps found on these requirements and specification.
• Creation and execution of QA test plans.
• Assess systems or processes for defects, gaps, or potential areas for improvement.
• Assist decision makers in gathering information in order to make informed decisions.
• Work with the business to analyze perceived business problems and/or opportunities in order to assess business needs and determine requirements.
• Produce detailed, accurate and effective documentation using appropriate tools and techniques.
• Identify, write, and execute test cases from the requirements and/or acceptance criteria.
• Work with the Developers on bugs and issues.
• Create and manage test plans, which includes working with Application Development, and Project Management to ensure that test plans are completed timely.
• Review testing outcomes to ensure performance of technology meets expectations.
• Regularly monitor risks and make recommendations for resolution.
• Ensure compliance with business guidelines.
• Mitigate risks related to analysis and quality of the assigned project or product being developed.
• Manage assignments by prioritizing tasks and adhering to deadlines to meet department objectives and individual performance metrics.

Requirements

• Minimum of 7+ years of experience as a business analyst, or experience in information technology projects or in data analysis or similar capacity.
• Bachelor's Degree in information systems or a related field.
• Manual testing experience with modern AJAX based web applications required.
• Experience and understanding of Web Services (XML, WSDL, SOAP, REST, etc.).
• Experience using formal defect tracking systems.
• Experience with test automation tools (e.g. Mercury Quality Center, Mercury Quick Test Professional (QTP), Mercury Win Runner, Selenium).
• Experience in developing software test plans and test results document.
• Ability to work independently and be fully responsible for work results.
• Experience in writing SQL queries.

Nice-to-haves

• Strong communication skills.
• Strong interpersonal and presentation skills for interacting with the most senior levels of internal staff, management and clients.
• Strong analytical and problem solving skills.
• U.S. Citizen or person with valid U.S. Work Visa who has lived in the U.S. for 3 or more years.
• May require occasional light lifting of up to 10 pounds.
• While performing the duties of this job, the individual is regularly required to sit, stand, talk, hear and use a computer/keyboard/mouse for several hours on a daily basis.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability insurance
• Life insurance
• Commuter benefit
• Flexible spending account
• 401K
• Paid holidays
• Paid Time Off (PTO)