Business Relationship Manager - ONSITE Denver CO or Dallas-Fort Worth

Open Systems Technologies - Denver, CO

Full-time - Mid Level

Denver, CO

Professional, Scientific, and Technical Services

About the position

The Business Relationship Manager for Back Office Solutions is responsible for fostering and maintaining essential relationships with internal stakeholders to ensure the effective delivery and optimization of technology and data services for Finance, Human Resources, and Legal teams. This role involves understanding business processes and applications, managing a team of Business Analysts, and serving as the IT point of contact for technology projects, ensuring alignment with organizational goals and successful project completion.

Responsibilities

• Build and maintain dynamic relationships with key business partners to drive the Information Technology and Data Team's relationship with back office functions such as Finance, HR, and Legal.
• Drive cohesion and ensure technology strategy and architecture align with Finance, HR, and/or Legal needs through knowledge of business processes, technical capabilities, and the organizational structure.
• Serve as Finance, HR, Legal application and data landscape Subject Matter Expert, capture business and technology requirements and manage new project demand to support project prioritization and delivery.
• Manage project portfolio to support back office functions.
• Actively collaborate and liaise, as needed, with other cross-functional resources to achieve stated business objectives.
• Participate in key Technology projects, including ERP Implementation and upgrade projects.
• Serve as primary technology point of contact with key application vendors supporting back office functions.
• Document the application, data and reporting landscape and participate in troubleshooting complex problems.
• Steer implementation of solutions, ensuring design specifications and business needs are met.
• Analyze business processes and identify opportunities to optimize, standardize or automate.
• Work with Finance and Accounting teams to manage IT budgets within Finance, HR and Legal, forecasts and financial performance related technology strategy and architecture.
• Perform other duties as required.

Requirements

• Comprehensive experience in Financial, HR and/or Legal software applications, data and reporting tools.
• Experience in ERP platforms (Oracle Cloud, SAP), Enertia, Quorum, OpenInvoice, HRIS, Learning & Development (L&D) a plus, including other budget management tools.
• Proficiency in project management methodologies, ensuring they are delivered on time, within budget and according to specifications.
• Possess a strong understanding of how processes and tools interact, with a focus on data integration and the seamless flow of information across systems.
• Leadership and management skills including achieving results through influence, guiding performance and development, and fostering a motivating and inclusive workplace.
• Proficient in Microsoft Office and job-related applications. Uses insights from digital tools to improve performance.
• Ability to thrive in a dynamic fast-paced environment.
• Ability to work independently and as part of a team.
• Advanced interpersonal, collaboration and communication skills.
• Advanced attention to detail, organization and prioritization.
• Advanced cognitive, decision-making and problem-solving skills.
• Growth mindset with an advanced ability to innovate, embrace change and have grit.

Nice-to-haves

• Master's degree preferred.