JPMorgan Chase - Chino Hills, CA

posted 2 months ago

Full-time
Chino Hills, CA
Credit Intermediation and Related Activities

About the position

As a Business Relationship Manager Senior Acquisition banker in Business Banking, you will be responsible for developing and managing a portfolio of large, profitable business clients with annual revenues exceeding approximately $3 million. This role is centered around business development, where you will focus on acquiring new clients, deepening product utilization, and gaining referrals to enhance the primary bank share. Your primary objective will be to provide a high-touch experience by building strong relationships and offering tailored financial advice, all while maintaining a keen focus on client experience and risk management. In this position, you will manage a portfolio of around 40 business clients and 60 prospects who are in a growth or expansion stage. You will provide business deposit and cash management solutions, as well as manage business credit opportunities of up to $15 million. Additionally, you will support branch-based business bankers on significant business credit deals as necessary. Your role will require you to deliver an outstanding experience to Chase business clients by offering comprehensive and customized banking solutions that align with their financial needs and circumstances. You will be expected to grow your portfolio by actively prospecting for new clients whose businesses are expanding. This will involve utilizing extensive referral networks and centers of influence to independently identify and pursue potential new business clients, with the goal of cultivating long-term primary banking relationships. Developing a strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market, and One Chase will be crucial in identifying new opportunities for collaboration. Your responsibilities will also include leveraging your knowledge of various business types, industries, markets, and financial concepts, as well as employing creative marketing techniques to develop your business network and prospects. Building relationships with clients, prospects, and centers of influence through in-person and virtual calls will be essential to understanding their needs and developing comprehensive financial relationships. You will also need to understand the personal financial goals of business owners and partner with various teams to deliver appropriate personal financial solutions. Ensuring a seamless onboarding experience for clients and adhering to sound risk management protocols will be key components of your role.

Responsibilities

  • Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million.
  • Provide business deposit and cash management solutions and manage business credit opportunities up to $15 million.
  • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to their financial needs.
  • Grow portfolio by prospecting for new clients whose businesses are in expansion mode.
  • Utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients.
  • Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities.
  • Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts to develop business network and prospects.
  • Develop relationships with clients, prospects and centers of influence through in-person/virtual calls to understand their needs.
  • Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions.
  • Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
  • Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements.

Requirements

  • Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience.
  • Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards.
  • Demonstrates strong tactical business development and negotiation skills.
  • Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done.
  • Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally.
  • Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently.
  • Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training.
  • Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate.
  • Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines.

Nice-to-haves

  • Bachelor's degree in Finance or related field, or equivalent work experience.
  • Minimum of 3 years' managing clients >$10 MM revenue.
  • In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts.
  • Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint.
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