Business Senior Analyst Tableau- Remote
Zimmer Biomet - Warsaw, IN
posted 4 months ago
About the position
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized. The Business Sr. Analyst serves as a contributor and business lead in the initiation, requirements gathering, design, prototyping, development, testing and administration of current and future analytical solutions, regarding CRM and Sales Force Effectiveness analytical needs. This position works in close coordination with applicable Finance, Marketing, Business Unit and IT team members in various capacities. In this role, you will serve as a Subject Matter Expert and Champion in driving industry and process best practices in the evolution of the company's analytic suites (Tableau and Alteryx). You will be responsible for the technical and non-technical maintenance of analytical solutions such as dashboards, workflows, reports or other products. Additionally, you will administer, manage and implement user security, user set up and user licensing on Tableau and Alteryx servers. You will work with management and end-users to create and manage data visualizations and automated reports, lead the creation and execution of functional test scripts, and assist with mass uploads and updates of data as required. You will partner with Marketing on field implementation of targeted analytics and align with Executive Sales Leadership on planning and execution of tactics and long-term strategies. Your role will also involve providing recommendations and assisting in the creation and implementation of the Strategic Roadmap, conducting research, analysis, and participating in strategy sessions for short-term and long-term business goals. You will maintain a high level of familiarity with other business application capabilities and scope definitions to make recommendations about potential integrations. Furthermore, you will work effectively with technical staff, business operations, and subject matter experts to create and deliver dynamic instructional solutions, determine new requirements from user feedback, and conduct requirements and solution design workshops. Lastly, you will be responsible for front line support of field users, resolving issues directly where possible and escalating to IT and Finance where necessary.
Responsibilities
- Serve as a Subject Matter Expert and Champion in driving industry and process best practices in the evolution of the company's analytic suites (Tableau and Alteryx).
- Technical and non-technical maintenance of analytical solutions such as dashboards, workflows, reports or other products.
- Administer, manage and implement user security, user set up and user licensing on Tableau and Alteryx servers.
- Work with management and end-users to create and manage data visualizations and automated reports.
- Lead and assist with the creation and execution of functional test scripts and risk/Issue identification & mitigation approaches.
- Lead and assist with mass uploads and updates of data as required: removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.
- Partner with Marketing on field implementation of targeted analytics.
- Align with Executive Sales Leadership on planning and execution of tactics and long term strategies.
- Provide recommendations and assist in the creation and implementation of the Strategic Roadmap.
- Conduct research, analysis, and participate in strategy sessions for short-term and long-term business goals.
- Maintain high level familiarity with other business application capabilities and scope definitions in order to make recommendations about potential integrations.
- Work effectively with technical staff, business operations and subject matter experts, project managers, trainers, executives and implementation providers to create and deliver dynamic and fully functioning instructional solutions.
- Determine new requirements from user feedback to be fed back to the technical support team.
- Conduct requirements and solution design workshops.
- Responsible for front line support of field users where the user needs training and coaching on existing functionality.
- Resolve issues directly where possible and escalate to IT and Finance where necessary.
Requirements
- Bachelor's degree in Business, Computer Science, Information Systems or equivalent experience.
- Minimum of three (3) years of experience assisting or taking direct responsibility for developing and implementing analytical initiatives.
- Good data architecture, data visualization and reporting skill set.
- Strong Tableau security knowledge (via groups, permissions and row level security).
- Good understanding of data architecture and ability of connecting various data sets into one.
- Proven track record of working in close collaboration with IT, Finance and business stakeholders on both large and small technology/change initiatives.
- Good project management and collaboration skills with the ability to contribute on and lead a cross-functional team and build relationships with multiple stakeholders, both internally and externally with users ranging from executive to line level.
- Strong communication skills in facilitation, listening, writing, and questioning.
- Strong problem solving skills and mindset.
- Excellent verbal and written skills.
- Excellent organizational skills, time management and attention to detail.
- Ability to work independently with minimal supervision.
- Customer-centric attitude.
Nice-to-haves
- Tableau Desktop knowledge/certification preferred.
- Excel VBA and SQL coding knowledge preferred.
- MBA or graduate degree preferred.
- Previous experience working in healthcare preferred.
Benefits
- Competitive total rewards
- Wellness incentives
- Flexible working environment
- Development opportunities
- Employee resource groups (ERGs)
- Culture of recognition and performance awards
