Business Support Manager II - Global Corporate & Investment Banking, Global Markets, Global Research and International Program Management

Bank of America - New York, NY

Full-time - Mid Level

New York, NY

Credit Intermediation and Related Activities

About the position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Responsibilities

• Manages diverse administrative functions for a large, complex department or complete line of business.
• Consults with senior management in evaluating current methods and developing strategies for improvements.
• Oversees financial control, budgeting, personnel processes, audit/compliance, and project coordination.
• Leads support and administrative functions for a somewhat large department at a local level.
• Focuses on all HR activities for the Analyst and Associate population across Global Corporate and Investment Banking (GCIB), Global Markets, and International.
• Assists with engagements with peers and senior leaders, including preparing senior executive level presentations.
• Ensures communication, coordination, and connectivity for cross-team initiatives and deliverables.
• Partners with peers to ensure strong regulatory and risk deliverables and adherence to risk management policies.
• Holistically owns the successful execution of team events and routines, including logistics and feedback gathering.
• Tracks progress against priorities and initiatives and ensures follow-through.

Requirements

• 5+ years relevant HR or business support experience.
• Strong MS Excel skills, including complex pivot tables and data manipulation.
• Ability to assimilate data into a results-based story and present effectively, including senior level PowerPoint presentations.
• Strong analytical skills with experience in gathering and organizing large amounts of data.
• Highly proficient with larger volumes of data and reporting.
• Strong project management experience, including prioritizing work and managing delivery.
• Proven track record in designing/redesigning processes with a focus on efficiency.
• Highly organized with keen attention to detail and accuracy.
• Ability to think proactively and balance multiple needs and requests.
• Comfortable working with ambiguity and rapidly changing priorities.
• Excellent relationship and communication skills.

Nice-to-haves

• Finance background preferable.
• Broad understanding of various HR functions.
• Proficiency with Workday reporting and Tableau or similar HR Reporting tools.
• SharePoint Administration experience.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.