Hancock Whitney Bank - Gulfport, MS

posted 4 months ago

Full-time - Mid Level
Gulfport, MS
1,001-5,000 employees
Credit Intermediation and Related Activities

About the position

The Business System Analyst III-D1 Teller Analyst position at Hancock Whitney involves performing analytical tasks related to system enhancements and maintenance. The analyst serves as a crucial liaison between the business unit and the programming/technical teams, making recommendations to management for system enhancements that could potentially generate revenue. This role requires the creation of detailed project plans and tracking documents to monitor projects from inception to completion. The analyst plays a key role in communicating issues related to projects and requests to both the business unit and the programming/technical staff, ensuring that all stakeholders are informed and aligned throughout the project lifecycle. In addition to project management, the analyst is responsible for creating documentation related to projects and system changes, ensuring that these changes are effectively communicated to the field and customers. The role also involves conferring with personnel from businesses involved in mergers or acquisitions, ensuring that applications being converted are operational and that the venture is successful. The analyst will analyze current operational procedures, identify problems, and learn specific input and output requirements, such as data input forms and report formats. The position requires writing detailed descriptions of user needs, program functions, and the steps necessary to develop or modify computer programs. The analyst assists computer programmers in resolving work problems related to flow charts, project specifications, or programming. Conducting studies related to the development of new information systems to meet current and projected needs is also a key responsibility. Under direct supervision, the analyst will upgrade systems and correct errors post-implementation, as well as prepare technical reports, memoranda, and instructional manuals as documentation of program development. The analyst may lead individual projects and collaborate on larger projects, performing other duties and special projects as assigned by senior management. Compliance with all applicable federal, state, and local banking and industry-related laws and regulations is mandatory, including the Bank Secrecy Act.

Responsibilities

  • Creates detailed project plans and tracking documents to track a project from start to finish.
  • Communicates issues related to projects/request to the business unit and programming/technical staff.
  • Creates documentation related to projects and/or system changes to ensure proper communication to the field and/or customers.
  • Confers with personnel of businesses in a merger or acquisition to assure application(s) being converted are operational and successful.
  • Analyzes current operational procedures, identifies problems, and learns specific input and output requirements.
  • Writes detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
  • Assists Computer Programmer in resolution of work problems related to flow charts, project specifications, or programming.
  • Conducts studies pertaining to the development of new information systems to meet current and projected needs.
  • Upgrades systems and corrects errors to maintain system after implementation under direct supervision.
  • Plans and prepares technical reports, memoranda, and instructional manuals as documentation of program development.
  • May lead projects individually and collaborate on larger projects.
  • Performs other duties and special projects as assigned by Senior Management.

Requirements

  • Associate's Degree or equivalent preferred.
  • At least 3-5 years related experience.
  • A combination of education and experience is acceptable.
  • Knowledge of records management software products, imaging systems, and automated databases.
  • Proficiency with Microsoft Office products.
  • Excellent communication, analytical, customer service, and organizational skills.
  • Ability to work effectively with all levels of personnel.
  • Strong presentation skills.

Nice-to-haves

  • Preferred knowledge in Accounting software.
  • Contact Management systems.
  • Database software.
  • Development software.
  • Human Resource systems.
  • Internet software.
  • Payroll systems.
  • Project Management software.
  • Spreadsheet software.
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