Business System Analyst (Open Until Filled)

$59,997 - $65,997/Yr

County of Roanoke Virginia - Roanoke, VA

Full-time - Mid Level

Roanoke, VA

About the position

The Business System Analyst plays a crucial role in analyzing, designing, and implementing application systems to support the County's business processes. This position involves overseeing the daily functioning of assigned systems, serving as a project leader, and acting as a liaison between user departments and IT or software vendors. The analyst is responsible for providing training to end-users and ensuring that systems meet the needs of various departments, including Finance, HR/Payroll, and Public Safety.

Responsibilities

• Lead the Project Initiation Process through client analysis and project evaluation.
• Coordinate project preparation of reports by gathering and analyzing data from project leads.
• Troubleshoot issues and find resolutions for end-users.
• Provide solution coordination for document/content management.
• Analyze and document user business processes and applications.
• Serve as project technical and functional lead for assigned systems.
• Plan and coordinate implementation of new systems and changes to existing systems.
• Prepare project plans, schedules, and task lists, including milestones and review points.
• Conduct analysis, high-level design, and testing for system upgrades and enhancements.
• Provide training and documentation on new or enhanced application functions.
• Establish expected outcomes and oversee testing of application system changes.
• Facilitate departmental and cross-departmental planning and procedure teams.
• Stay updated on modern analysis and application system troubleshooting methods.
• Collaborate with IT staff to solve application system functional issues.
• Participate in IT planning activities for procurement and technical standards.

Requirements

• Bachelor's degree in business process analysis, application system design, or related field, or equivalent experience.
• Experience in application systems analysis and high-level design.
• Project team leadership and vendor software implementation experience.
• Experience in business process analysis, software testing, and user training.

Nice-to-haves

• Experience with business processes such as Real Estate Valuation, Tax Billing, and Government Accounting.

Benefits

• Salary range of $59,997.18 - $65,996.89 annually.
• Full-time position with potential for career growth.