Business Systems Analyst 3

University of Miami - Miami, FL

Full-time - Mid Level

Miami, FL

Educational Services

About the position

The Business Systems Analyst 3 (H) at the University of Miami plays a crucial role in enhancing operational performance through data analysis and technology strategy development. This position involves evaluating existing systems and processes, recommending improvements, and integrating resources to boost efficiency and productivity. The analyst will also assist in the design and delivery of software applications and training programs, ensuring that internal users are well-supported and that systems operate effectively.

Responsibilities

• Reviews, analyzes and triages application issues and cases.
• Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance.
• Provides training for internal users.
• Monitors system availability, working closely with system administrators and business systems analysts.
• Recommends changes in development, maintenance, and system standards.
• Develops detailed action plans with goals and target dates and obtains necessary approvals.
• Maintains ongoing communication and rapport with the management team regarding project activity.
• Flowcharts existing processes versus improved flow and prepares time and cost estimates for projects and proposals.
• Conducts research for best practice models and benchmarking.
• Applies industrial and management engineering techniques to improve overall systems.
• Analyzes existing flow of people, activities, and materials to design improved work systems.
• Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies.
• Develops management control systems to aid in financial planning and cost analysis.
• Improves productivity through the application of technology and human factors.
• Conducts data collection to measure baseline versus improvement before and after recommendations are implemented.
• Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved.
• Participates in continuing quality improvement activities.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Requirements

• Bachelor's degree in relevant field.
• Minimum 5 years of relevant experience.
• Skill in collecting, organizing, and analyzing data.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to exercise sound judgment in making critical decisions.

Benefits

• Competitive salaries
• Comprehensive benefits package including medical and dental insurance
• Tuition remission