Business Systems Analyst Advisor

Smart Data Solutions - Plano, TX

Full-time - Mid Level

Hybrid - Plano, TX

251-500 employees

Administrative and Support Services

About the position

The Business Systems Analyst Advisor at Smart Data Solutions LLC plays a pivotal role in healthcare process automation and interoperability. This position is responsible for evaluating and documenting business problems, aligning process and technology solutions to meet client goals, and ensuring efficient operational processes. The advisor will define business needs, document requirements, and execute testing plans to optimize business results and drive quality outcomes.

Responsibilities

• Drive the technology and automation culture through process design
• Guide the assessment of a client's process to define the organization's needs
• Create business, functional, reporting, configuration and reject requirements
• Develop test plans, scenarios and use cases
• Execute test plans, traceability and test outcomes
• Support re-testing and defect prioritization and tracking
• Identify and evaluate appropriate solution options to meet requirements while working with clients and teams
• Perform operational assessments to optimize efficiencies and offerings
• Support service teams with consulting skills focused on improvements aligned with automation and technology solutions
• Ensure organizational compliance with regulations and company policies and procedures
• Encourage an open exchange of ideas and support the team despite different points of view
• Host meetings to promote collaboration and ensure timely communication
• Ensure availability and visibility during core business hours

Requirements

• Bachelor's degree or equivalent experience
• 5+ years industry experience in multiple functional operational areas of claim operations and the healthcare services industry
• 5+ years of experience in business process analysis, technical solution design, automation and testing practices
• In-depth knowledge of regulatory requirements and compliance procedures
• Proficiency in Excel, Word, PowerPoint, SQL, MS Power BI and other related business applications
• Ability to work in a fast-paced environment with changing priorities and competing demands
• Possess organizational and time management skills
• Strong oral and written communication skills

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Paid time off
• 401(k) matching