Business Systems Analyst Associate

$66,870 - $81,730/Yr

Blue Cross and Blue Shield of Massachusetts - Boston, MA

Full-time - Entry Level

Boston, MA

Insurance Carriers and Related Activities

About the position

The Associate Business Analyst will play a crucial role in supporting the analysis of business needs and technological solutions within the health insurance sector. This position focuses on enhancing operational efficiency and improving customer experience through collaboration with stakeholders, data analysis, and project management activities.

Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Assist in the development and implementation of technology solutions to address business challenges.
• Analyze data trends to support decision-making and optimize processes.
• Conduct user acceptance testing (UAT) to ensure system functionality meets business needs.
• Support project management activities by tracking progress and reporting on key metrics.
• Contribute to the creation of process documentation and training materials.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Strong analytical skills and attention to detail.
• Basic understanding of health insurance concepts and industry regulations.
• Familiarity with data analysis tools and methodologies.
• Excellent communication and interpersonal skills.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k)
• Well-being benefits