Business Systems Analyst II

Ameriprise Financial - Minneapolis, MN

Part-time,Full-time - Mid Level

Minneapolis, MN

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Business Systems Analyst II role involves providing support for projects and business-as-usual (BAU) efforts related to business requirements and technology. The analyst will perform analysis, testing, and troubleshooting within various tools, while communicating implementation and technology-related information to the business. This position requires expertise in managing small to medium projects and resolving complex issues to create value for the business.

Responsibilities

• Manage and resolve a variety of mid-level to complex problems for business requirements and technology.
• Support projects in identifying routine business requirements, project, and process specifications.
• Provide input and guide the business unit to determine the best solutions and system requirements.
• Deliver accurate, timely, and responsive services to the business unit.
• Create test applications and troubleshoot routine problems related to business requirements and technology.
• Complete user acceptance testing for various service-related tools, developing test and execution plans.
• Support small to medium scale projects.

Requirements

• Bachelor's degree or equivalent.
• 3-5 years relevant experience.
• Ability to multi-task and work on complex projects.
• Strong analytical, quantitative, and problem-solving skills.
• Ability to understand technology as it relates to the business.
• Experience in providing accurate, timely, and responsive services on complex problems.
• Ability to work independently while maintaining strong relationships across business functions.
• Self-starter, self-motivated, and highly organized.
• Experience interacting effectively with business partners and key stakeholders.

Nice-to-haves

• 2-3 years testing experience and knowledge of Ameriprise systems and linkages.
• Strong annuity and/or insurance product and system knowledge.
• Ability to create PowerPoint presentations and dashboards for senior leadership.
• Experience with Business Intelligence and Data Mining Tools (e.g., SQL, Python).
• Experience with Dataiku, Azure, AWS Data Lake, AWS Quicksight, and/or SageMaker.
• Ability to build customer personas, experience diagrams, and journey maps.
• Strong focus on qualitative and quantitative data analysis.
• Excellent storytelling, facilitation, communication, and presentation skills.
• Ability to influence senior and executive level leadership.
• Demonstrated ability to lead change management activities.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health insurance coverage.
• 401(k) retirement savings plan with company matching.
• Paid time off and holidays.
• Professional development opportunities.
• Flexible work arrangements.