Business Systems Analyst, Packaging

$83,556 - $111,048/Yr

CooperVision - Henrietta, NY

Full-time - Mid Level

Henrietta, NY

Merchant Wholesalers, Durable Goods

About the position

The Business Systems Analyst for Packaging at CooperVision plays a crucial role in supporting the warehouse management system within the distribution center. This position involves collaborating with key system users to optimize system performance, leading system change efforts, and troubleshooting critical production issues. The analyst will document user requirements, lead local projects, and provide expertise in distribution and packaging systems to enhance operational efficiency.

Responsibilities

• Collects and documents Users / Business processes and requirements for solutions.
• Participates / collaborates with local operations teams to document Functional and Systematic process flows.
• Evaluates local and global system development proposals and provides analysis to local management on likely impacts.
• Provides expertise and problem resolution to functional departments when issues extend outside the knowledge of the functional department Key/Super Users and local Systems Specialists.
• Researches, communicates, and demonstrates 'best practice' opportunities for the local/regional organization.
• Leads local projects for software changes and system configuration changes.
• Deals with project plans and articulates roles, project goals, and timelines for local projects.
• Adheres to project standards defined by the project manager.
• Accurately employs corporate methodology and documentation tools.
• Proactively carries out local project support / administrative functions.
• Establishes responsible deadlines and personal work plans and manages time effectively.
• Plans and leads testing, implementation, training, support, and documentation activities for local projects.
• Assists developers through provision of functional specifications and walkthroughs.
• Provides reporting to local management on project progress and issues.
• Acts as the local systems representative and SME on larger global projects.
• Facilitates communication, cooperation, and knowledge sharing with the end user community across the regional area.
• Participates in / supports the implementation of global systems for local sites.
• Supports testing efforts and test data/results validations for external sites in local systems.
• Develops Use Cases and Testing/Validation Scenarios as part of Functional Requirements for software or system configuration changes.
• Prepares detailed testing scripts based on final design documents.
• Accurately and efficiently executes test plans and reports test results.
• Assembles and documents all test / validation results using appropriate company methodology and systems.
• Understands local / regional regulatory testing requirements.
• Uses available system tools to gather and prepare data for reports and analytical tasks.
• Designs or prepares reports using approved system tools.
• Uses prepared data to perform analysis of system behavior and respond to ad-hoc reporting requests.
• Acts as second tier Production Support for system issues.

Requirements

• 3 to 5 years of experience working directly in at least one major operational area - Distribution, Packaging/Manufacturing, Supply-Chain, Planning or other production environment.
• Practical working knowledge of logistics processes and systems in several major functional areas, and detailed knowledge in at least one relevant area.
• Experience in logistics IT including WMS, WCS, Interfaces to ERP systems and automation (Red Prairie -JDA, Oracle, Baan, Material Handling Equipment experience preferred).
• High level of IT literacy - concepts and terminology.
• Ability to implement a project plan and proven project management experience.
• Competence with all major Office applications including Excel, Word, Outlook and Visio.
• Bachelor's degree is required and/or a combination of education and experience resulting in a sound understanding of job responsibilities.

Nice-to-haves

• Proficient in Microsoft Office suite (Excel Intermediate+ level required).
• Understanding of the relationship between business processes and ERP systems.

Benefits

• Health insurance
• 401k
• Paid holidays
• Flexible scheduling
• Professional development opportunities