Berkshire Hathaway - Stevens Point, WI
posted 2 months ago
Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Business Systems Analyst - Product Owner to join our team in Stevens Point, WI. In this role, you will be an integral part of a nimble Agile team, contributing to both small and large-scale initiatives that significantly impact our Travel Insurance business. You will collaborate closely with technical teams, user experience designers, and business stakeholders from various departments including marketing, operations, sales, service, and claims. Your primary responsibility will be to understand the product vision, business requirements, system processing implications, and data needs for the product you support. As a Business Systems Analyst/Product Owner, you will be expected to embrace change, ask insightful questions, and demonstrate a passion for solving customer and business problems. You will play a crucial role in requirements elicitation and analysis, user story creation, and requirements documentation. Your ability to prioritize and groom the backlog for the products you support will be essential, as will your skills in maintaining the product roadmap. You will also create various documentation artifacts such as workflow and data flow diagrams, design mock-ups, and data mappings to support the development process. In addition, you will represent the voice of the customer, becoming an expert in the business processes and software applications used within your domain. This position requires excellent communication skills, both verbal and written, as you will interact with a diverse group of executives, subject matter experts, and vendor resources. Your analytical and conceptual thinking skills, along with your attention to detail, will be key to influencing stakeholders and determining acceptable solutions.