Business Systems Analyst - Shipper Services

$60,000 - $90,150/Yr

Black Hills - Denver, CO

Full-time - Entry Level

Denver, CO

1,001-5,000 employees

Computer and Electronic Product Manufacturing

About the position

The Business Systems Analyst (or Senior) is responsible for supporting the business needs of all Gas Supply and Transportation Services (GSTS) software applications. The systems will include Quorum applications (My Quorum Pipeline Transaction, Flowcal, TESTit) and Openlink Endur. Support will include scoping enhancements, project managing upgrades, day-to-day monitoring and troubleshooting, vendor management and capital budgeting. The position will work closely with IT to ensure seamless system operations for all internal and external users.

Responsibilities

• Liaise with corporate IT to support Gas Supply and Transportation Services software applications to ensure business continuity.
• Manage software capital and O&M budgeting for all applications that reside within the Gas Supply and Transportation Services budget.
• Project manage all software enhancements, patches and upgrades, to include user acceptance testing, parallel testing and go-live deployments.
• Manage vendor relationships, training requirements, trouble/critical tickets and invoices.
• Partner with Enterprise Data Analytics to fully leverage business reporting needs using enterprise reporting solutions, primarily PowerBI.
• Establish and maintain reporting environments and specific reports for easy business self-service reporting, to include instructing team members on how best to access, query and utilize data out of our systems.
• Maintain day-to-day monitoring processes to ensure all system processes are running without error.
• Assist with SOX, compliance, audit and risk activities. Develop methodology documents based on self-initiated interviews, diagrams, surveys, and workflow analysis.
• Provide superior internal customer service to Gas Supply, System Scheduling, IT, Measurement, Credit/Risk and Enterprise Data Analytics, to ensure seamless system operations.
• Represent GSTS in enterprise data and technology working groups and forums.
• Provide system training and support to team members.

Requirements

• High School Diploma or equivalent required.
• Bachelor's Degree in relevant field of work or equivalent combination of education and experience required.

Nice-to-haves

• 1-3 years of gas industry or IT project management experience preferred.
• Experience with the Quorum Pipeline Transaction Management (QPTM) system is a plus.
• Proficient in Microsoft Office Suite including Word, PowerPoint and Excel, preference for advanced Excel skills.
• Experience with Power BI is a plus.
• Excellent verbal and written communication and presentation skills.
• Ability to work with a team in an open office environment.

Benefits

• Annual discretionary bonuses
• 401(k) (6% company match and up to 9% company retirement contribution)
• Tuition reimbursement
• Generous paid time off benefits, including paid holidays and parental leave
• Company paid life insurance and disability benefits (short and long term)
• Employee assistance program and well-being benefits
• Competitive medical, dental and vision insurance