Business Systems Analyst Staff/Senior

$39 - $61/Yr

Intermountain Healthcare - Murray, UT

Full-time - Mid Level

Hybrid - Murray, UT

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

As a Business Systems Analyst, you will work closely with the business areas to identify and understand their needs and requirements. The major activities include: understanding and defining business requirements; writing and refining user stories; assisting in developing user acceptance criteria; and translating needs into technical design utilizing Agile Methodology best practices. Your strong interpersonal and collaborative skills are vital in understanding the business needs, assessing solutions, documenting and detailing requirements. Business Systems Analysts become subject matter experts in supporting the applications, interfaces, and products used by several areas of SelectHealth. You will be responsible to support the value stream by having stories groomed and ready for development. The scope of projects range from minor enhancements to major projects. Requirements may be specific to healthcare insurance products, claims, sales activities or other service-related processes; all in support of product releases. You will also provide technical and professional guidance and leadership to peers. We will hire at Staff or Senior level depending on qualifications and related experience. Remote/hybrid work - we may hire out of state workers where state laws allow. Currently we are unable to consider candidates for remote opportunities in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington. Unfortunately, we are not currently considering candidates for this position that require visa sponsorship. We apologize for the inconvenience.

Responsibilities

• Maintains advanced level of understanding of application development methodologies, tools and techniques to effectively work with customers / staff to determine needs, specifications, feasibility, priorities for application development requests and projects.
• Acquires and maintains an advanced understanding of the technical and functional architecture, security and compliance requirements of assigned systems and integration.
• Utilizes appropriate tools to meet complex ad hoc informational needs. Maintains an advanced understanding of the data model and data use of assigned systems.
• Documents and recommends workflow changes and technical / functional requirements, specifications and designs solutions needed to support the business requirements for highly complex problems and according to organizational standards and processes.
• Solves highly complex issues, incidents, problems according to agreed upon service levels and according to IS standards and processes. Collaboratively works with peers, internal and external stakeholders, and vendors.
• Collaborates with key business stakeholders to determine business rules, needs, specifications, feasibility (workflow and cost), and priorities for application development/acquisition requests and projects with a high level of complexity and according to organizational standards and processes.
• Consults with key business stakeholders on selection and acquisition of 3rd party solutions.
• Collaborates with key IS staff in the acquisition, configuration, development, testing, and implementation of solutions (vended and internally developed) with a high level of complexity.
• Collaborates with key stakeholders in the development of training and knowledge based materials and in training peers, end-users, and other IS team members.
• Participates and as assigned leads the efforts to create and manage project plans for projects with a high level of complexity.
• Develops and implements communication plans to all stakeholder groups and manages customer and stakeholder expectations.
• Participates in the coaching and mentoring of associate and staff level employees on all job essentials.

Requirements

• Bachelor's degree in an information technology related field or four years of equivalent information technology, clinical, or healthcare insurance experience.
• Three years as an expert user of targeted system(s) in use or three years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods.
• Demonstrated understanding of general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed.

Nice-to-haves

• Experience and knowledgeable in writing SQL statements to query databases.
• Experience in creating wireframes and U/I designs.
• Experience in writing acceptance criteria in BDD.
• Two or more years of experience in a health insurance or healthcare setting.
• Pharmacy Knowledge / Experience.
• Knowledge of HIPAA X12 EDI transactions and/or NCPDP standards.
• CBAP or PBA Certification or have a general understanding and knowledge of the concepts and principals outlined within the Business Analyst Body of Knowledge (BABOK) guide.

Benefits

• Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
• Comprehensive benefits packages for caregivers in Idaho, Nevada, Utah, Colorado, Montana, and Kansas.