Business Systems Analyst

Huntington - Denver, CO

Full-time - Mid Level

Hybrid - Denver, CO

Repair and Maintenance

About the position

The Business Systems Analyst 2 plays a crucial role in providing systems support for assigned business units or applications. This position involves maintaining and updating application systems, troubleshooting issues, testing new software, and developing user training. The analyst acts as a liaison between software vendors and business units, ensuring that technology solutions align with business strategies and support various business processes.

Responsibilities

• Maintains, monitors, and updates assigned application systems.
• Researches problems and takes appropriate action to correct them.
• Tests and implements new software or software modifications.
• Develops and provides user training for new and existing applications, products, and procedures.
• Develops and updates documentation to support policies or procedures.
• Generates, maintains, and monitors reports, files, and/or other data.
• Responds to questions and provides technical support to members of the business unit.
• Acts as a liaison between software vendors and business units or between users and other corporate areas.
• Works with business partners to align technology solutions with business strategies.
• Demonstrates in-depth knowledge of a business area to identify and communicate how IT solutions can assist and support.
• Supports one or more business processes, requiring design or integration of functional specifications that may cross multiple functions of the business.
• Performs other duties as assigned.

Requirements

• Bachelor's degree
• 3 years of Business Systems Analyst experience

Nice-to-haves

• Experience with development methodologies is highly desired.
• Proven organizational skills with the ability to develop a detailed work plan to ensure project success.
• Demonstrated ability to organize and facilitate large cross-functional meetings.
• Ability to document project issues, risks, assumptions, and requirements.
• Demonstrated problem-solving skills and the ability to work collaboratively with other departments to resolve issues.
• Ability to analyze and develop business and technical scenarios and use cases.
• Consistently deliver project status and time tracking regularly to management.
• Conduct comprehensive requirements reviews with project stakeholders, development, architecture, and QA teams.
• Good reporting and Excel skills, understanding of XML and SQL queries, web services, and API mapping.
• Experience in working in an iterative/Agile environment.
• Experience with Confluence, JIRA and/or TFS, Outlook, and SharePoint.
• Building and writing requirements for Responsive design, Mobile, and UI.

Benefits

• Health insurance coverage
• Wellness program
• Life and disability insurance
• Retirement savings plan
• Paid leave programs
• Paid holidays
• Paid time off (PTO)