Business Systems Analyst

$86,861 - $118,747/Yr

Options For Learning - Covina, CA

Part-time - Entry Level

Covina, CA

Social Assistance

About the position

The Business Systems Analyst at Options for Learning serves as a subject-matter expert for the organization's information systems, ensuring their optimal function through installation, customization, development, maintenance, and upgrades. This role requires effective communication and collaboration within a small team, supporting the organization's mission and strategic goals in a fast-paced environment.

Responsibilities

• Translating business objectives and providing technical support, troubleshooting, guidance, training, and written technical requirements to system users.
• Collaborating with the executive leadership team, as well as Human Resources and Finance department staff to identify system improvements and enhancements.
• Recommending, developing, and managing implementation solutions.
• Managing permissions, access, personalization, and similar system operations and settings for system users.
• Programming custom functions and documentation, such as automated queries, filters, macros, and reports.
• Compiling or assisting with the acquisition of complex data reports, summaries, and logs for senior leadership, as well as Human Resources and Finance department staff.
• Serving as the lead representative and liaison between the Human Resources, Finance, and Information Technology departments, as well as external vendors and other stakeholders for design and implementation projects.
• Ensuring adherence to organization policies and system compliance with data security and privacy requirements.
• Supporting critical system maintenance and operational tasks within the systems.
• Maintaining knowledge of trends and developments in information system technology.
• Working effectively with other team members.
• Actively participating in the annual in-service training.
• Abiding by all of Options for Learning's policies and procedures.
• Performing other related duties as assigned.

Requirements

• Bachelor's degree in information technology, computer science, business administration, or a related field.
• Three years of related experience.
• Strong analytical, problem-solving, and technical support skills.
• Ability to correctly and effectively communicate in written and oral English.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint, and Teams).

Nice-to-haves

• Experience in system workflows, approvals set-up and implementation.
• Experience with NetSuite, Paylocity, Dynamics 365, or similar enterprise resource planning, HR/payroll systems, customer relationship management systems.

Benefits

• Medical/dental/vision for part- and full-time employees (organization pays up to 90% of employee's premiums; prorated for part-time).
• Organization-paid and matching retirement plan.
• Professional growth opportunities, including free child development courses and college reimbursement.
• Generous and flexible PTO.
• Dedicated, mission-driven colleagues, and much more!