Colliers International - Cleveland, OH
posted 4 months ago
In support of the Colliers Mortgage business line, the Business Systems Analyst will help manage and administer SS&C's Precision LM Servicing Software and other systems, as assigned. This professional will play a pivotal role in ensuring the seamless operation, optimization, and enhancement of Precision to meet the evolving needs of our organization and clients. The role requires a proactive approach to engage with internal cross-functional teams to understand system utilization, strategic technology needs, data management, reporting requirements, issue identification and management, and system interconnectivity. As a product liaison and system expert for SS&C's Precision LM Servicing Software and the corresponding Borrowers Viewpoint online portal, the Business Systems Analyst will be responsible for maintaining service levels with vendors, testing updates, and improving the business user's experience and productivity. The primary responsibilities include system administration and security configurations, overseeing release management, coordinating internal testing and acceptance, and creating training resources to conduct system training as needed. This position is essential for ensuring that the systems in use are effectively supporting the business operations and meeting the needs of clients and stakeholders.