Business Systems Analyst

$61,000 - $99,000/Yr

Unclassified - Pierre, SD

posted 6 months ago

Full-time - Mid Level
Pierre, SD

About the position

The Business Systems Analyst position at Highmark Health is a critical role that supports various analytical aspects of the application product life cycle within a sub-product scope. The incumbent will be responsible for collaborating with customers to understand their capability needs, gathering project specifications, and creating business cases and cost sheet analyses. This role requires translating high-level business needs into detailed requirements for new capabilities, as well as managing change requests and enhancements for existing capabilities. The analyst will analyze data to identify business problems, trends, or opportunities for process improvements, and will also create and execute test cases to ensure quality delivery of customer needs. Additionally, the incumbent will provide root cause analysis and corrective action plans, verify the delivery of customer needs, and ensure that quality standards are met throughout the project lifecycle. The Business Systems Analyst will work closely with a variety of stakeholders, including Software Engineers, Architects, Capability Managers, and other team members, to capture capability needs and drive quality business solutions. This includes creating and maintaining deliverables such as business visions, requirements, and user interface designs tailored to different clients. The role also involves participating in the full software development life cycle, actively engaging in Agile scrum teams in various capacities, such as Scrum Master, Business Technical Analyst, User Interface Designer, Capability Manager, or Tester, depending on experience and project needs. Moreover, the analyst will support various aspects of requirements testing, including testing plans, scenarios, documentation, and defect management, to minimize production defects. Effective communication with team members, customers, partners, and management is essential, as the analyst will assist with requirement walkthroughs, sprint reviews, and project status reporting. The position may also involve other duties as assigned, contributing to the overall success of the team and the organization.

Responsibilities

  • Collaborate with customers to understand capability needs and gather project specifications.
  • Create business cases and cost sheet analyses for new capabilities and enhancements.
  • Translate high-level business needs into detailed requirements for application components.
  • Analyze data to identify business problems, trends, or opportunities for process improvements.
  • Create and execute test cases to ensure quality delivery of customer needs.
  • Provide root cause analysis and corrective action plans for identified issues.
  • Verify the delivery of customer needs and ensure compliance with quality standards.
  • Communicate effectively with team members, customers, partners, and management.
  • Participate in Agile scrum teams in various roles based on experience and project needs.
  • Support requirements testing, including testing plans, scenarios, documentation, and defect management.

Requirements

  • Bachelor's Degree in Business Management, Information Systems, or a closely related field.
  • 3 - 5 years of experience in Information Systems/Information Technology (IS/IT).
  • US citizenship and ability to pass a background check due to Department of Defense (DOD) contract requirements.

Nice-to-haves

  • 1 - 3 years of Lean/Six Sigma experience.
  • 1 - 3 years of experience in the Health Insurance Industry.
  • 1 - 3 years of experience in the Healthcare industry.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • 401k retirement savings plan
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
  • Employee discount programs
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