Business Systems Analyst

Highmark Health - Austin, TX

Full-time

Austin, TX

Insurance Carriers and Related Activities

About the position

The position supports various analytical aspects of the application product life cycle, focusing on understanding customer needs, gathering project specifications, and ensuring quality delivery of business solutions. The role involves collaboration with multiple stakeholders, including customers and team members, to translate high-level business needs into detailed requirements, analyze data for business insights, and participate in the software development life cycle, particularly in Agile environments.

Responsibilities

• Collaborate with customers, Software Engineers, Architects, and Capability Managers to capture capability needs and drive quality business solutions.
• Create and maintain deliverables such as business vision, requirements, and user interface design.
• Participate in the full software development life cycle on Agile scrum teams in various roles as needed.
• Support requirements testing, including testing plans, scenarios, documentation, and defect management.
• Ensure compliance with required standards and obtain necessary approvals throughout the project lifecycle.
• Communicate effectively with team members, customers, and management, including conducting requirement walkthroughs and sprint reviews.

Requirements

• Bachelor's Degree in Business Management, Information Systems, or a closely related field.
• 3 - 5 years of experience in IS/IT.
• Preferred: 1 - 3 years in the Health Insurance Industry and 1 - 3 years in the Healthcare industry.
• Preferred certifications: Information Technology Infrastructure Library (ITIL) and The Open Framework Group (TOGAF).
• Strong analytical skills and problem-solving abilities.
• Excellent communication and report writing skills.
• Proficiency in SQL and Agile methodologies.