Apollo Technology Solutions - Richmond, VA

posted 6 months ago

Full-time - Mid Level
Remote - Richmond, VA
Professional, Scientific, and Technical Services

About the position

The Business Systems Analyst position is a remote contract role based in Richmond, VA, with a duration of 12+ months. The current team operates entirely remotely, although some in-person meetings in Richmond are required. This role is crucial for interacting with agency customers daily, providing guidance on the usage and development of .NET applications. The analyst will serve as the technical expert responsible for the implementation, maintenance, and support of these applications, promoting their use to enhance operational efficiencies and customer service for clients. The ideal candidate will possess a comprehensive understanding of the full application lifecycle, development methodologies, and project design tools. They will be expected to specify and design technical solutions, demonstrating competence in developing these solutions in collaboration with customers. Excellent communication skills, both written and verbal, are essential, as the analyst must present ideas clearly and concisely. Strong analytical skills and interpersonal abilities are required to work effectively within a team, share and collaborate on projects, and assist in developing technical strategies. The role demands a professional demeanor, with the ability to interact with all levels of organizations, partners, and vendors. Candidates should demonstrate planning and organizational skills, effectively prioritizing work activities and managing time efficiently. Maintaining confidentiality and the ability to multitask between concurrent assignments in a fast-paced environment are also critical. The analyst must listen to business user needs, translate them into business and technical requirements, and implement solutions using MS Dynamics CRM, xRM, COTS packages, or .NET. Additionally, they should be able to decompose business requirements into testable system requirements for development and testing purposes.

Responsibilities

  • Interact with agency customers daily to provide guidance on .NET applications.
  • Serve as the technical expert in implementation, maintenance, and support of applications.
  • Facilitate and promote the use of applications to improve operational efficiencies and customer service.
  • Specify and design technical solutions in cooperation with customers.
  • Document requested changes and determine their impact on IT applications.
  • Decompose business requirements into discrete parts for IT application development and testing.
  • Plan and monitor application development changes through the full systems development life cycle.
  • Collaboratively develop and deliver solutions with onsite and remote teams.
  • Communicate and coordinate with internal business customers and developers to determine software requirements and system impacts.
  • Provide high-level training and troubleshooting support to end users.

Requirements

  • Mandatory system analysis experience.
  • Demonstrated experience with Microsoft technologies.
  • Computer Science Degree or a combination of education and experience may substitute for degree.
  • Experience with testing scripts and system testing is a plus.
  • Experience with business processes and/or workflows is required.
  • Experience with use cases is a plus.
  • Experience with logical data flows is a plus.
  • Experience working with diversified stakeholders and understanding project needs.
  • Ability to document requested changes and determine impact to IT applications.
  • Experience planning and monitoring application development changes through the full systems development life cycle.

Nice-to-haves

  • Experience with Power Platform (Power Apps, Power BI, and Power Apps Portals) and Azure exposure beneficial.
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