Berkshire Hathaway - Wilkes-Barre, PA

posted 4 months ago

Full-time - Mid Level
Wilkes-Barre, PA
Insurance Carriers and Related Activities

About the position

Berkshire Hathaway GUARD Insurance Companies is seeking a talented and innovative Business Systems Analyst to join our team! This position is available in Wilkes-Barre, PA, Philadelphia, PA, or Parsippany, NJ. The Business Systems Analyst will primarily focus on implementing and supporting technology solutions to help achieve business needs and goals. As a member of this team, you are expected to use your working understanding of information systems, business operations, and processes to analyze, recommend, and develop solutions while documenting technical requirements. In this key role, you will leverage your blend of business knowledge, technical capabilities, and analytical skills to successfully partner with business units, software developers, and management. Your goal will be to integrate business processes, business rules, and business data with technology to meet business requirements effectively. The position requires a proactive approach to problem-solving and a commitment to delivering high-quality results. The Business Systems Analyst will be responsible for collaborating with business partners to understand their requirements and establish effective solutions. You will suggest software solutions to improve processes and efficiencies, develop business and technical requirements, and document rules. Additionally, you will translate business needs into system requirements by creating specifications and screen mock-ups. You will also be tasked with solving system-related problems, working closely with software developers to ensure technical compatibility and user satisfaction, and creating project plans to drive projects to completion. This role requires the ability to manage multiple projects and priorities while working independently and as part of a team. Testing new features and functionality will also be a critical part of your responsibilities, including creating test scenarios, verifying results, and performing regression testing.

Responsibilities

  • Collaborating with business partners to understand business requirements and establish solutions
  • Suggesting software solutions to improve processes and efficiencies
  • Developing business and technical requirements, mapping source to target, mapping xpaths & documenting rules
  • Translating business needs into system requirements by creating specifications and screen mock-ups
  • Solving system related problems, such as malfunctions and program problems as reported by users
  • Working closely with Software Developers to ensure technical compatibility and user satisfaction
  • Creating project plans and driving projects to completion
  • Working independently & in a team environment
  • Managing multiple projects and priorities
  • Testing new features and functionality by creating test scenarios and measurements, verifying results and performing regression testing
  • Assisting technical documenters and Trainers as needed with software updates

Requirements

  • 3+ years of work experience in the insurance industry (either with an insurance carrier or agency)
  • Strong communication (written and verbal) skills
  • Strong analytic and problem-solving skills that deliver complete & accurate requirements
  • Strong relationship skills - ability to effectively collaborate with business & IT partners and to foster strong relationships with them to aid successful project delivery

Benefits

  • Generous vacation and sick time
  • Hybrid work model
  • Closed on all major holidays
  • Healthcare benefits begin on your first day of employment
  • 401K with company match and profit sharing
  • Tuition reimbursement after six months of employment
  • Discover opportunities to advance your career
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