Business Systems Analyst

$145,600 - $166,400/Yr

Innova Solutions USA - Libertyville, IL

Full-time - Mid Level

Libertyville, IL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Business Systems Analyst role at Innova Solutions involves collaborating with business management to enhance the use of SAP S4Hana, focusing on process improvements and productivity. The analyst will translate business requirements into effective solutions, troubleshoot issues, and train users, ensuring a high level of customer satisfaction in a fast-paced environment.

Responsibilities

• Contribute to strategy sessions and guide business management in their use of SAP S4Hana.
• Work with department leadership to identify issues and derive enhancement priorities.
• Scout for business process improvements to support productivity.
• Prioritize business requirements and communicate plans with stakeholders for review and approval.
• Translate business requirements into solutions in SAP S4Hana or third-party applications.
• Troubleshoot SAP S4Hana business processes in various modules and interfaces.
• Guide customers through problem-solving processes and follow up to ensure resolution.
• Train users on SAP S4Hana functionalities.
• Implement SAP S4Hana system solutions using system development lifecycle and project management methodologies.
• Utilize change management methodology and ensure documentation for system changes is complete.
• Partner with vendors and third-party support teams to resolve system issues and develop enhancements.
• Collaborate with Business Analysts, Project Leads, and IT teams to ensure viable solutions.
• Develop and maintain test scripts and facilitate end user acceptance testing.
• Assist in developing, implementing, and managing policies, processes, and standards in the technical environment.
• Create training documentation and respond to a fast-paced environment requiring high system performance.

Requirements

• Expertise in SAP S4Hana, specifically in Production Planning.
• Experience in supporting SAP S4Hana and non-SAP systems.
• Experience in training internal and external end users.
• Proficient in writing test scripts, SOPs, and work instructions.
• Experience in system implementation.
• Preferred experience in the life sciences sector.

Benefits

• Medical & pharmacy coverage
• Dental and vision insurance
• 401(k)
• Health savings account (HSA)
• Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short-term and long-term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time and other types of paid leaves
• Employee Assistance Program (EAP)