Business Systems Analyst

$150,000 - $200,000/Yr

Arrow Search Partners - Boston, MA

Full-time - Mid Level

Boston, MA

Administrative and Support Services

About the position

The Business Systems Analyst will serve as a key resource in supporting technology initiatives within a leading alternative investment firm. This role involves acting as a level 3 support for end-user requests, facilitating the implementation of business requirements, and ensuring that technology solutions align with business objectives. The analyst will also be responsible for user acceptance testing and providing system training.

Responsibilities

• Act as level 3 support; resolve end-user requests and bugs across multiple products
• Work with users to collect, validate, and document data and reporting needs
• Facilitate implementation of business requirements for all technology initiatives
• Participate in user acceptance testing and support system training
• Provide continuous evaluation of technology solutions and capabilities to ensure alignment with business objectives
• Identify areas of risk, while monitoring the current environment, potential improvement areas, and the financial implications of those decisions

Requirements

• Bachelor's degree in computer science or related field required
• 3-5 years of related work experience
• Experience working with SaaS vendors
• Experience with data visualization or analytics tools
• Experience in iPaaS/integration tools such as Workato, Mulesoft, and/or Zapier
• Salesforce Administrators certification required