Ohio State University - Columbus, OH

posted 3 months ago

Full-time - Mid Level
Columbus, OH
Educational Services

About the position

The Business Systems Analyst at The Ohio State University Wexner Medical Center plays a crucial role in supporting the enterprise-level Clinical Trials Management System (CTMS), specifically the OnCore system. Reporting directly to the CTMS (OnCore) Administrator, this position is integral to the operations of the OSU Comprehensive Cancer Center and other associated entities. The analyst will provide technical advice, expertise, and support to end-users, ensuring they can effectively utilize the OnCore CTMS and its various features. This involves formulating and defining the systems' scope and objectives through thorough research and fact-finding, combined with a deep understanding of applicable CTMS systems, clinical research, and industry requirements. In this role, the Business Systems Analyst will collaborate closely with the OnCore team, researchers, and clinical trial offices to identify and access data requirements for research protocols. This collaboration is essential for producing the necessary reporting and documentation related to clinical trial activities and patient demographics. The analyst will also be responsible for developing and recommending solutions to resolve moderately complex issues related to functionality, reporting, or data integrity. Additionally, they will provide insights and direction regarding training requirements, lead ongoing end-user system training, and design formal training manuals to enhance user proficiency. The position also involves day-to-day system support, working alongside information technology staff to develop, analyze, test, and implement upgrades, patches, or changes to system functionality. Participation in CTMS initiatives and projects is expected, as well as collaboration with the OnCore System Administrator in the development, implementation, and evaluation of Standard Operating Procedures (SOPs). The Business Systems Analyst will serve as the primary liaison between information technology staff, the CTMS vendor, clinical trial officers, and end-users, ensuring effective communication and support across all parties involved.

Responsibilities

  • Support the OnCore Clinical Trials Management System (CTMS) and end-user training for the OSU Comprehensive Cancer Center and other entities.
  • Provide technical advice, expertise, and support to end-users on the OnCore CTMS and its features.
  • Formulate and define systems scope and objectives through research and fact-finding.
  • Collaborate with the OnCore team, researchers, and clinical trial offices to identify data requirements for research protocols.
  • Develop and recommend solutions to resolve moderately complex issues with functionality, reporting, or data integrity.
  • Provide insight and direction related to training requirements and lead ongoing end-user system training.
  • Design, create, and establish formal training manuals.
  • Provide day-to-day system support and work with IT staff to develop, analyze, test, and implement upgrades or changes to functionality.
  • Participate in CTMS initiatives and projects.
  • Collaborate with the OnCore System Administrator in the development, implementation, and evaluation of SOPs.
  • Serve as the primary liaison to IT staff, CTMS vendor, clinical trial officers, and end-users.

Requirements

  • Bachelor's Degree in Computer & Information Science or equivalent combination of education and experience.
  • Experience in business or research management systems analysis required.
  • Experience gathering and understanding business and tech requirements required.
  • Background in clinical research environment and familiarity with clinical trial language desired.
  • Ability to navigate complex clinical trial protocols.
  • 2 years of data analysis experience.
  • Experience working with and developing case report form content.
  • Experience with highly dimensional data warehouses/repositories.
  • Experience using business intelligence and/or report formatting tools.

Nice-to-haves

  • Familiarity with clinical trial language and protocols.
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