Business Tax Accountant - 3+ Yrs Experience Required

Intuit - Arizona City, AZ

Part-time - Mid Level

Arizona City, AZ

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

At Intuit, we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values every day, and nothing is more important to us than the success of our customers. As a Business Tax Accountant, you will be working toward advancing our goal by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune's 100 Best to Work For. In this role, you will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns. You will be expected to interact with customers through video and audio tools in a professional, friendly, and confident manner, ensuring high-quality customer interactions that instill confidence using deep customer empathy and your extensive knowledge in the field of business tax preparation. This is a virtual, customer-facing role where you will utilize state-of-the-art video communications software to assist TurboTax Business customers who are working on their tax returns or have delegated their tax returns. You will provide tax advice, full-service business return preparation, and handle product inquiries, tax calculations, and filing tax extensions. Your ability to work in a fast-paced environment with minimal supervision, along with your strong customer service skills, will be crucial to your success in this position.

Responsibilities

• Manage complex business tax returns for Partnerships and S Corporations.
• Provide expert guidance and tax preparation to customers using Intuit TurboTax Business products.
• Interact with customers through video and audio tools in a professional manner.
• Assist customers with tax advice, full-service business return preparation, and product inquiries.
• Document customer interactions and ensure high-quality customer experiences.
• Utilize government websites and professional resources to deliver accurate answers to customer inquiries.
• Apply defined practices and procedures to troubleshoot and resolve customer tax advice and preparation issues.
• Participate in pilot testing, projects, and experience validations as needed.

Requirements

• 3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season using commercial tax preparation software.
• Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney.
• Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting.
• Strong knowledge of federal and state tax laws and regulations for business and personal tax returns.
• Bookkeeping experience with books to tax preparation is strongly preferred.
• Experience preparing business tax returns for service industry customers is strongly preferred.
• Possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN).
• Commit to a minimum schedule of at least 20 hours/week throughout the tax season.
• Working knowledge of Circular 230.
• Proficient with technology and solid knowledge of computer operations and software.
• Strong customer service skills and excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.

Nice-to-haves

• Experience in a virtual customer-facing role.
• Familiarity with TurboTax Business products.
• Experience with video communications software.

Benefits

• Competitive salary
• Flexible working hours
• Opportunity for professional development
• Work from home options