Intuit - Laguna Hills, CA

posted 4 days ago

Part-time
Laguna Hills, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The position at Intuit involves providing expert guidance and tax preparation services to customers, specifically focusing on business tax returns for Partnerships and S Corporations. The role is integral to advancing Intuit's mission of Powering Prosperity Around the World, and it offers the opportunity to shape the direction of TurboTax Live Business. The ideal candidate will have significant experience in business tax preparation and will be responsible for managing complex tax returns while ensuring excellent customer service through virtual interactions.

Responsibilities

  • Provide expert guidance and tax preparation for business tax returns.
  • Manage complex business tax returns for Partnerships and S Corporations.
  • Interact with customers using video communications software to assist with tax-related inquiries.
  • Document customer interactions and ensure high-quality customer experiences.
  • Meet company key performance metrics and participate in pilot testing and projects.

Requirements

  • Strong business tax preparation experience with 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S).
  • Possess an active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney.
  • Minimum of 2 seasons of personal tax preparation experience, with at least 30 tax returns per tax year.
  • Bookkeeping experience with books to tax preparation is preferred.
  • Experience preparing business tax returns for service industry customers is preferred.
  • Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
  • Active Preparer Tax Identification Number (PTIN) is required.
  • Commit to a minimum schedule of at least 20 hours/week throughout the tax season.
  • Working knowledge of Circular 230 and proficiency with technology.

Nice-to-haves

  • Experience in a tax practice or retail setting for compensation.
  • Strong customer service skills and ability to interact professionally with customers.
  • Critical thinking, problem solving, and research skills.

Benefits

  • Competitive salary ranging from $33.20 to $44.90 per hour.
  • Opportunity to work with a highly ranked company on Fortune's 100 Best Companies to Work For.
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