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The Bellevue Hotel - Middle City East, PA

posted 3 months ago

Full-time - Mid Level
Middle City East, PA

About the position

The Business Travel Sales Manager at Highgate Hotels is responsible for soliciting and managing accounts within designated market segments to enhance hotel revenues. This role involves developing a comprehensive understanding of hotel operations, conducting sales calls, and maintaining relationships with existing clients while actively pursuing new business opportunities.

Responsibilities

  • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, and Reservations.
  • Conduct outside sales calls 2-3 days per week to develop business.
  • Meet or exceed set sales goals and operate within the established sales expense budget.
  • Initiate and follow up on leads to maintain an active sales solicitation program.
  • Monitor production of all top accounts and evaluate market trends.
  • Regularly contact existing accounts based on the Account Coverage Program.
  • Invite clients to the hotel for entertainment, lunches, tours, and site inspections.
  • Assist in implementing special promotions related to direct sales segments.
  • Prepare required reports in a timely manner.
  • Conduct professional site inspections of the hotel with clients, showcasing key features and benefits.

Requirements

  • At least 2 years of sales experience in a hotel or related field preferred.
  • High School diploma or equivalent required.
  • College course work in a related field is helpful.
  • Must be skilled in Windows and company-approved spreadsheets and word processing.
  • Effective verbal and written communication skills with all levels of employees and guests.

Nice-to-haves

  • Experience in business development and networking within community and professional associations.
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