Busser

Black Angus Steakhouse - Mesa, AZ

Part-time - Entry Level

Mesa, AZ

Food Services and Drinking Places

About the position

The Busser position at Black Angus Steakhouse involves providing exceptional service to guests by maintaining cleanliness and organization in the dining area, assisting servers, and ensuring a memorable dining experience. The role requires a friendly and enthusiastic attitude, with a focus on teamwork and guest satisfaction.

Responsibilities

• Present a warm, friendly and enthusiastic service-oriented attitude.
• Smile, greet Guests and use eye contact.
• Clear, clean and re-set tables as Guests depart as a first priority, as quickly as possible, within 60 seconds.
• Take dirty dishes, silverware and glassware to dish room.
• Return 'bar' glassware to bar for washing.
• Stock bus stations for adequate silverware, dishes, napkins, ice, condiments throughout shift.
• Assist in pre-bussing appetizer, salad and entree plates if activities do not conflict with principal duties.
• Refill beverages for Guests upon request: Coffee, Decaf, Iced Tea and Hot Tea.
• Maintain good cleanliness and organization of bus station and service areas.
• Keep floors, booth and chair seats and tables clean and crumb-free in dining room area and bar throughout shift.
• Perform posted ongoing teamwork and other duties as directed by Management.
• Perform Restroom checks every 15 minutes when assigned.
• Maintain cleanliness of outside walkways, landscaping and parking lot.
• Ensure consistency of supplies, cleanliness, and friendly environment for Guests and Team Members.
• Perform duties in a pleasant manner.
• Deal with complaints or problems with a positive attitude.
• Collaborate with other servers and kitchen/bar staff in a friendly, professional manner to ensure Guest satisfaction.
• Ensure a safe environment for Guests and Employees.

Requirements

• Ability to work in a fast-paced, team environment.
• Availability on all holidays.
• Strong communication skills and a positive attitude.

Nice-to-haves

• Previous experience in a restaurant or customer service role.

Benefits

• 401(k) Retirement savings plan
• Flexible schedule
• Referral program
• $125 clothing allowance
• Career growth opportunity
• Great discounts on food