BUSSER

MarketPlace Grill - Springdale, AR

- Entry Level

Springdale, AR

Food Services and Drinking Places

About the position

The busser is the link between the host position and the servers. In a busy sales period, bussers can increase productivity by quickly keeping the tables cleaned and re-set for waiting guests.

Responsibilities

• Clear, clean and reset guest tables upon departure.
• Clean chairs, booth seating areas and floors as needed.
• Keep glasses, cups, share plates and togo supplies stocked.
• Brew coffee and tea as needed.
• Deliver water to newly seated tables.
• When requested by the host or at hourly intervals, enter bathrooms to check supplies and provide quick cleaning as needed.
• Able to read menu items and seat positions from requisition chits.
• Follow POS Payroll Procedures.
• This position will need strong menu knowledge to identify food and correct appearance as well as answer basic questions.
• In the absence of a runner, assist servers with working with kitchen personnel to organize, garnish, clean and deliver correct plates in order to guests.
• Verify correct items delivered before leaving the table.
• Notify the server of food delivery and any follow up needed and responsibility of follow up action.
• Assist in keeping the food pass area clean and organized, properly spindle completed orders and restock items as needed or requested.
• All employees are expected to be part of the Total Service experience and look for ways to provide service to guests and as needed, to each other.
• Provide first-class guest service at all times.
• Adhere to all restaurant policies and procedures.

Requirements

• Excellent written and verbal communication skills.
• Excellent guest service skills, energetic, enthusiastic and motivational.
• Ability to multitask, grace under pressure, the ability to establish a positive rapport with many types of personalities and the ability to communicate clearly with guests.
• A sense of balance and physical coordination to handle multiple plates and shifting weights as items are delivered.
• Chosen employees will be team players and possess the ability to work well with others.