Butler/House Manager

About the position

The Butler/House Manager position at ASA Hospitality Staff Agency involves providing exceptional service in a luxury real estate sales gallery. The role emphasizes etiquette, silver service, and various administrative tasks, ensuring a high standard of hospitality and client satisfaction. The ideal candidate will manage daily operations, maintain cleanliness, and support events while collaborating with other staff members.

Responsibilities

• Manage the opening and closing of the sales center daily.
• Welcome clients and visitors, offering drinks and snacks to ensure comfort.
• Keep client areas clean and presentable after each visit.
• Prepare and present food boards and snacks, assisting with outside catering setup as needed.
• Manage the kitchen, keeping it clean, organized, and fully stocked.
• Oversee meetings by handling setup and providing service during the events.
• Collaborate closely with the receptionist to manage daily sales center activities.
• Assist in ordering food, beverages, and office supplies.
• Help organize and support daily and evening events at the sales center.
• Track and maintain inventory of food, beverages, and office supplies.
• Assist with preparing and transporting marketing materials for events.
• Manage FedEx packages, ensuring timely preparation, tracking, and delivery.
• Provide basic IT support, troubleshoot TV and audio systems as needed.
• Ensure the house car is maintained clean and in order.
• Conduct daily walkthroughs of the sales gallery's exterior, ensuring impeccable presentation.
• Oversee valet operations to ensure smooth functioning during daily and event operations.
• Coordinate with vendors and ensure monthly services are conducted seamlessly.
• Maintain a clean and organized supply room, ensuring marketing materials, beverages, and liquor are stocked neatly.

Requirements

• Experience in hospitality, customer service, and basic administrative tasks.
• Strong knowledge of etiquette and silver service.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work collaboratively in a fast-paced environment.
• Basic IT and audio-visual troubleshooting skills are a plus.
• Experience managing inventories and event support.

Benefits

• Competitive salary.
• Full benefits package.