Butler / Personal Assistant

$120,000 - $140,000/Yr

Excellence Services - Atherton, CA

Full-time - Mid Level

Atherton, CA

Professional, Scientific, and Technical Services

About the position

We are seeking a Butler/Personal Assistant to join a dynamic, high-end private household. This role requires direct involvement in both managing and assisting in various household operations, requiring a balance of humility and service-driven dedication with the assertiveness necessary for staff oversight and accountability. You will be an essential part of a collaborative team, each member overseeing different aspects of household operations. This position is ideal for someone adaptable, committed, and experienced in management, who can firmly uphold standards while effectively guiding staff. Your application is welcome if you meet these criteria. In this role, you will oversee and manage various property projects and vendor activities, ensuring each project is completed successfully and efficiently. You will conduct regular property inspections, identify and report issues, and then arrange and supervise staff in resolving these issues effectively and timely. Managing home maintenance will be a key responsibility, overseeing all aspects of property upkeep and repairs. You will efficiently arrange staff working hours and tasks, ensuring optimal productivity and coordination. Additionally, you will inspect and ensure high-quality work from household staff, providing feedback and continually enhancing work quality. Strong leadership skills are essential as you will manage household staff effectively and cultivate an accountable, efficient work environment. You will also oversee household inventory, ensuring adequate supply and organization of household items. Providing reliable transportation for the Principals, maintaining vehicle cleanliness and readiness, and performing a variety of errands as needed will be part of your duties. Handling incoming calls and guest greetings, managing the Principals' personal calendars with precision, and planning, coordinating, and managing travel arrangements, family activities, and events will also be part of your responsibilities. You must be prepared to assist with diverse tasks as requested by the Principals or the manager, demonstrating flexibility and adaptability.

Responsibilities

• Oversee and manage various property projects and vendor activities, ensuring each project is completed successfully and efficiently.
• Conduct regular property inspections; identify and report issues, then arrange and supervise staff in resolving these issues effectively and timely.
• Manage home maintenance, overseeing all aspects of property upkeep and repairs.
• Efficiently arrange staff working hours and tasks, ensuring optimal productivity and coordination.
• Inspect and ensure high-quality work from household staff, providing feedback and continually enhancing work quality.
• Exhibit strong leadership, manage household staff effectively, and cultivate an accountable, efficient work environment.
• Oversee household inventory, ensuring adequate supply and organization of household items.
• Provide reliable transportation for Principals; maintain vehicle cleanliness and readiness; and perform a variety of errands as needed.
• Handle incoming calls and guest greetings; manage the Principals' personal calendars with precision.
• Plan, coordinate, and manage travel arrangements, family activities, and events, ensuring smooth execution.
• Be prepared to assist with diverse tasks as requested by the Principals or the manager, demonstrating flexibility and adaptability.

Requirements

• At least 5 years of management experience, with proven ability to manage a small team.
• Bachelor's degree or higher; previous experience as a personal assistant is preferred.
• Experienced in hospitality or family office settings.
• Strong analytical, learning, and communication skills, with strict adherence to confidentiality.
• Technologically proficient, particularly with G-suite, iPhone, and MacBook.
• Highly organized and detail-oriented, with strong multitasking, prioritizing, and problem-solving abilities.
• Positive and team-focused, with outstanding interpersonal skills and vendor management experience.
• Proficiency in English, both written and spoken.
• Flexible schedule, willing to work different shifts as needed (e.g., holidays, weekends, evenings, etc.).
• Must be legally authorized to work in the United States and able to pass extensive background checks.
• Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.
• Seeking a long-term commitment.

Benefits

• Health insurance
• Paid time off
• Discretionary year-end bonus (up to 20%)
• Paid vacation, holidays, sick days
• Paid meal breaks
• Regular reviews & advancement opportunities