Buyer/Inside Sales

DH Pace - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

11-50 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

DH Pace Company Inc. is seeking an Entry-level Buyer for our Tempe, Arizona office. This position presents an excellent opportunity for an individual who possesses strong attention to detail and organizational skills. The ideal candidate should demonstrate proficiency in complex problem-solving, be adept at multitasking, enjoy working closely with our technicians, exhibit excellent communication skills with customers and vendors, and have a keen interest in a fast-paced career environment. We are seeking someone who can effectively handle various tasks simultaneously, ensuring that all aspects of the role are addressed with precision. The ability to analyze intricate problems and devise innovative solutions will be crucial. Collaborating with our technicians to coordinate and streamline operations will be a key component of this role, requiring strong interpersonal and teamwork skills. Additionally, the candidate should possess exceptional communication abilities to engage effectively with customers and vendors. Maintaining professional relationships and ensuring seamless communication will contribute to overall customer satisfaction and the success of our partnerships. If you thrive in a dynamic and fast-paced work environment, this position provides an exciting opportunity to further develop your skills and build a rewarding career. We welcome candidates who are passionate about taking on challenges, delivering exceptional results, and contributing to the growth and success of our organization.

Responsibilities

• Purchasing Materials: Responsible for purchasing materials based on job specifications, involving reading and analyzing documents to successfully administer online order systems.
• Order Management: Consolidating requests, checking pricing and discounts available with vendors, and ensuring accurate and timely placement of orders.
• Addressing Inquiries: Promptly addressing any inquiries associated with orders, including providing information on shipment dates, freight type, and material handling.
• Communication with Vendors: Maintaining constant communication with vendors to expedite the shipping of materials and meet shipping and receiving expectations.
• Order Acknowledgements: Processing order acknowledgments, verifying product correctness, ensuring quantity accuracy, verifying pricing, and ensuring invoice compliance.
• Customer Service: Communicating ETA's every step of the way to provide the customer a great experience.
• Customer Satisfaction: Communicating daily with the dispatch group to address any issues that may negatively impact customer satisfaction and proactively identifying and resolving potential concerns.
• Quotes: Sending quotes to customers and understanding how to work them up, including following up and turning the quote into a sale.

Requirements

• Bachelor's degree preferred, but not required.
• Computer proficiency required, including strong background in Microsoft Office Suites.
• Possess good organizational skills, problem-solving abilities, strong attention to detail, be self-motivated, and have an aptitude for math.
• Excellent communication skills and ability to interact professionally with contacts, internal and external, at all levels, possessing a high sense of urgency.
• Technical purchasing in the door, hardware, or security industry a plus, but not required.
• Procurement background is helpful, but not required.

Nice-to-haves

• Technical purchasing experience in the door, hardware, or security industry.
• Procurement background.

Benefits

• Medical, dental, and vision options available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation including annual performance evaluations!
• 401k retirement plan including an employer match!
• Company paid life insurance, short-term disability, and long-term disability.