BVS Operations and Equity Coordinator

$80,000 - $80,000/Yr

Public Health Solutions - New York, NY

Part-time - Mid Level

New York, NY

5,001-10,000 employees

Ambulatory Health Care Services

About the position

The New York City Department of Health and Mental Hygiene (NYC DOHMH) is seeking an Equity and Operations Coordinator to join their Bureau of Vital Statistics. This role is pivotal in developing and executing strategies that address the unique experiences and challenges faced by staff who interact with the public, hospitals, funeral directors, and other key stakeholders involved in the reporting, analysis, and issuance of birth and death certificates. The coordinator will work under the supervision of the Executive Director of Vital Records Operations and will closely collaborate with other leaders and the Administration team to ensure the smooth operational functions of the bureau. The coordinator will be responsible for leading the implementation and tracking of operational improvements, strategic goal setting, and monitoring, while also supporting the administrative needs of the bureau. This includes enhancing operational processes and procedures through a deep understanding of bureau operations, effective communication of operational processes, and collaboration with staff to advance operational objectives. The ideal candidate will be highly organized, experienced in project coordination and operations, and a strong advocate for social justice, with a background in social sciences, racial equity, and public health. In this role, the coordinator will also support the Assistant Commissioner in coordinating the bureau's staffing, contracts, and facilities, and will liaise with the Division Administration leadership team as needed. The position offers an exciting opportunity to strengthen equity and operational work within a leading public health agency, contributing to the overall mission of serving the diverse population of New York City.

Responsibilities

• Lead the development and execution of equity strategies tailored to the unique experiences of customer-facing staff.
• Support workgroups with technical assistance, strategic and logistical support.
• Conduct thorough assessments to understand the specific challenges and requirements of customer-facing staff and develop targeted solutions.
• Collaborate with senior staff and the Executive Director of Vital Records to develop long-term strategic operational goals for the bureau.
• Ensure that all bureau processes are documented, tracked, and communicated to senior and bureau staff.
• Track and monitor contracts to ensure timely completion and report any challenges to CPHDS Administration.
• Consolidate and present requests at administrative meetings with Division Administration.
• Maintain ongoing communication with the Assistant Commissioner, Executive Director of Vital Records, Senior Staff, and CPHDS Administration.
• Develop and enhance data collection methods to monitor and update proposed operational metrics.
• Submit facility requests to Division Administration and coordinate with senior staff for timely completion.
• Monitor program spending plans to ensure activities remain on schedule and within budget.
• Create a comprehensive document outlining strategic objectives and actionable steps for promoting workforce equity.
• Outline and produce detailed plans to assess progress of goals and projects, evaluating them periodically.
• Explore cost-effective operational enhancements to existing processes and software.
• Actively seek and prioritize input from customer-facing staff to integrate their perspectives into equity planning and decision-making.
• Oversee special projects as assigned by senior staff, including vault projects and other complex operational tasks.

Requirements

• Strong project management skills.
• Excellent communication and organizational skills.
• Ability to delegate responsibilities while maintaining control of operations and customer service.
• Knowledge of general business software and aptitude to learn new applications.
• Proficiency in Microsoft Office (Word, Excel, Visio, PowerPoint, and Outlook).

Nice-to-haves

• Experience in public health or social justice advocacy.
• Background in social sciences or racial equity.