Evolve Esolutions - Chicago, IL
posted 4 days ago
The CCaaS Technical Lead for NICE CXone Implementation is responsible for leading technical resources in the deployment and integration of NICE CXone solutions. This role involves creating detailed technical documentation, overseeing the end-to-end design of the CCaaS architecture, and ensuring high-quality delivery of projects. The position requires collaboration with cross-functional teams and a strong focus on migrating from legacy systems to cloud-based solutions.